Koch 33 Ford and Pre-Owned is a Full Service automotive retailer in the Lehigh Valley, PA. We have been servicing the Lehigh Valley for over 40 years with the best in sales and service.
Please read our reviews to see why people choose to do business with Milham. Don't take our word for it, take the public's!
On 11/10/17 I went to Koch for service on my 2012 Toyota Camry. Talked to a Sales liason and was introduced to Lauren Arnold. Very nice person who showed me a 2015 Honda CRV. Long story short....closed the deal and now own the CRV. No hassles, very nice person to deal with. Thanks
Service and parts department helped locate necessary part(s) and satisfactorily repaired my car ahead of schedule. I had gone to a different Ford dealer previously with dismal results. Koch33 personnel were courteous, communicative, fast and were also able to provide a 10% discount on the repairs as well! A very welcome plus during the Christmas season. THANY YOU!!
Service was done in a timely fashion. Customer service was commendable. I would recommend this service center to a friend. The only thing I would change is the vehicle rental program. Should be free loaners... i.e... Honda.
Michael was a pleasure to work with. No pressure. Knowledgeable about the vehicles we test drove. Very accommodating. Michael showed us numerous vehicle options when we were shopping. Pleasant experience.
Great experience. Called Lauren about the F-350 after seeing it on line. Called me right back and sent me pics and video. Was driving 1 1/2 hours to see the truck. Was better in person and Lauren was extremely informative and was fair all all fronts. Great sales team and finance.
Lauren was awesome. She took the time to listen to me, and put me into a vehicle that fit me and my family's needs. At no point did I feel like I was a sale, instead, I felt like a friend of a friend. She made the process as fast and accommodating as possible.
I would definitely recommend Lauren and Koch 33 to anyone who asks me about a new or used vehicle purchase.
Had a very positive experience a couple weeks ago. Michael was very up-front and helpful, and went out of his way to make sure I felt comfortable. Just make sure to watch for the add-ons, as they quickly increase the price, and after spending a few hours there you may be just ready to sign away and hop in.
I recently just purchased my first new car and this dealership and salesperson Lauren made it such an easy experience. She showed me a few cars, giving me all the time I needed to look and test each of them without any time pressure. Once I found the perfect one all of the processing and paper work was simple and a breeze as Lauren explained everything that she was doing and what needed to be signed. Overall I really enjoyed my experience of purchasing a car through her.