Koch 33 Ford and Pre-Owned is a Full Service automotive retailer in the Lehigh Valley, PA. We have been servicing the Lehigh Valley for over 40 years with the best in sales and service.
Please read our reviews to see why people choose to do business with Milham. Don't take our word for it, take the public's!
Service was done in a timely fashion. Customer service was commendable. I would recommend this service center to a friend. The only thing I would change is the vehicle rental program. Should be free loaners... i.e... Honda.
Michael was a pleasure to work with. No pressure. Knowledgeable about the vehicles we test drove. Very accommodating. Michael showed us numerous vehicle options when we were shopping. Pleasant experience.
Great experience. Called Lauren about the F-350 after seeing it on line. Called me right back and sent me pics and video. Was driving 1 1/2 hours to see the truck. Was better in person and Lauren was extremely informative and was fair all all fronts. Great sales team and finance.
Lauren was awesome. She took the time to listen to me, and put me into a vehicle that fit me and my family's needs. At no point did I feel like I was a sale, instead, I felt like a friend of a friend. She made the process as fast and accommodating as possible.
I would definitely recommend Lauren and Koch 33 to anyone who asks me about a new or used vehicle purchase.
Had a very positive experience a couple weeks ago. Michael was very up-front and helpful, and went out of his way to make sure I felt comfortable. Just make sure to watch for the add-ons, as they quickly increase the price, and after spending a few hours there you may be just ready to sign away and hop in.
I recently just purchased my first new car and this dealership and salesperson Lauren made it such an easy experience. She showed me a few cars, giving me all the time I needed to look and test each of them without any time pressure. Once I found the perfect one all of the processing and paper work was simple and a breeze as Lauren explained everything that she was doing and what needed to be signed. Overall I really enjoyed my experience of purchasing a car through her.
"We love our new car we purchased from a great sales person"
I was always skeptical walking into a car dealership. I felt like I was always being prayed upon. I am happy to say that was not the experience I had here at this dealership. I was helped by a very knowledgeable and patient sales person named Lauren Arnold. She took time with us choosing the right vehicle for our family. I never felt pressured or rushed. when it came to financing, insurance and registration etc.. the team at this dealership really excel. I can honestly say this was the best car buying experience I have ever had.
We are so glad we got Lauren Arnold as our sales person. She is very knowledgeable and was very patient with us. She took the time to assess our needs and budget and helped us pick the perfect car. I have purchased a number of cars over the years but this by far was my best buying experience! When we are ready to buy our next car Lauren will be the one we purchase from!