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Koeppel Ford
Woodside, NY
427 Reviews
Dedicated to delivering a truly exceptional customer experience to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 427 reviews
January 11, 2024
Mirza was great both on the phone and then in person. Everyone knows the finance guy has a thankless job(!) but Mike was about as good as could be given everything. Overall, it was as good an experience Everyone knows the finance guy has a thankless job(!) but Mike was about as good as could be given everything. Overall, it was as good an experience as it could be, especially given that I was looking for the much in demand Maverick. More
by JVessels
Helpful December 23, 2023
I went for an oil change, They changed parts that didn't need changing, charged me $1380, told me the car will be ready the next day, it took them 3 days and the job wasn't done right, had to take the car t need changing, charged me $1380, told me the car will be ready the next day, it took them 3 days and the job wasn't done right, had to take the car to a different mechanic shop to learn that the parts didn't need changing and some of the parts they said were changed were not changed but, I was charged for it all, let's keep in mind that the car is a bronco 2021 that I take good care of, the woman at the counter Yasmin was nothing but rude, she never had an answer, the day the car was supposed to be ready my sister went to pick up and they kept her waiting 3hours. They told her car is ready, it wasnt, it made a sound like if it was going to explode She went back to wait another hour with the "MECHANIC"otherwise I had to wait till after the holidays to get my car back, Yazmin woman at the counter was nowhere at 3pm she clocked out and went home not caring that all was wrong More
by kjmm75
Employees Worked With
Yasmin
December 20, 2023
Very happy to say that my experience with Mirza and the rest of the Koeppel Ford team was universally positive. I had been looking all over the place for a specific Ford Maverick, which have been hard to c rest of the Koeppel Ford team was universally positive. I had been looking all over the place for a specific Ford Maverick, which have been hard to come by in my area of the country. Mirza worked with me to identify the right one, and our negotiations on price were fair and painless, despite the model being in extremely high demand. Robert (finance director) was accommodating, patient and professional when my bank was communicating poorly, and the pickup and paperwork was a total breeze. I have no regrets about taking a day trip from DC to NYC to pick up my new vehicle at Koeppel Ford! More
by fholland7
November 18, 2023
I wanted to express my gratitude for the excellent service I received at your dealership. From the moment I walked in, the staff was attentive, knowledgeable, and genuinely committed to ensuring I fou service I received at your dealership. From the moment I walked in, the staff was attentive, knowledgeable, and genuinely committed to ensuring I found the right car. The sales representative, Mirza, was particularly helpful in guiding me through the available options and answering all my questions with patience. The entire process, from test-driving to the final paperwork, was smooth and efficient. Moreover, the facility was clean and well-maintained, creating a positive and welcoming atmosphere. I appreciate the professionalism and courtesy demonstrated by your team throughout the entire experience. Thank you for making my car-buying journey a positive one. I will certainly recommend your dealership to friends and family. More
by Ankur
November 17, 2023
The purchase of this vehicle was done remotely. It went as seamlessly as possible. Fini. It went as seamlessly as possible. Fini. More
by Anonymous
November 03, 2023
Mirza was absolutely amazing and knowledgeable. Very honest and upfront about everything. I know why Koeppel hired him! Very honest and upfront about everything. I know why Koeppel hired him! More
by mjash10
Employees Worked With
October 30, 2023
Amazing experience I like the way they explain, no hidden fee or surprise and try to make it better for you. Thank you for Koeppel Ford ! fee or surprise and try to make it better for you. Thank you for Koeppel Ford ! More
by taha.mutang2024
October 20, 2023
I was handled by Mirza he was fantastic helping me with getting me what I wanted. He made sure that threw the process of ordering my Expedition. He really gave me all the attention I needed to complete thi getting me what I wanted. He made sure that threw the process of ordering my Expedition. He really gave me all the attention I needed to complete this purchase. Thank you mirza. More
by Robertroman40
Employees Worked With
October 15, 2023
Nice people, tough parking, fair pricing, good product, made doing this deal easy. I’ll buy again. made doing this deal easy. I’ll buy again. More
by hdalmeyer
Employees Worked With
