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Koons Ford of Annapolis
Annapolis, MD
1,047 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 23, 2024
Mike Treas has been exceptionally responsive to working
with me on all three vehicles (MKX, Town Car, Grand Marquis). His personally is great, he listens to my concerns, advises me the best approach to res
More
by CHETTGENBOT4
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
Paula (scheduling) really works with me to meet my needs.
April 22, 2024
Bought my vehicle here.
Good experience in the purchase. Service can be spotty. I usually have to call them by the end of the day of my appointment and the answer is usua
More
by SBGOOD63
Verified Customer
Verified Customer
Employees Worked With
April 21, 2024
You need to communicate better by telling customers all
the issues surrounding the repair and what is wrong with vehicle
More
by GHUGHES3
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (317 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free WiFi
- Cable TV
- Pet Friendly
- Drive-In Service
- Express Service
- Shuttle Service
- Vending Machines
- Free Coffee
- After Hours Drop-Off
