Lexus of Wilmington
Wilmington, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 652 reviews
Lexus of Wilmington is an excellent car dealership, it’s clean, elegant, welcoming, and all of the staff are very friendly and helpful ! clean, elegant, welcoming, and all of the staff are very friendly and helpful ! More
i have had the pleasure of dealing with James on my last three rx350 he is a wonderful person to deal with you should be proud to have him as part of your dealership imeet James when he was first a sales a three rx350 he is a wonderful person to deal with you should be proud to have him as part of your dealership imeet James when he was first a sales associate then finance manger and now sales manager so i see you feel about him the same why i do More
Drew is knowledgeable, patient, and understanding. Most importantly, Drew listened to what my wife and I were conveying as to our needs and wants with an auto purchase. As we all know, an auto purchas Most importantly, Drew listened to what my wife and I were conveying as to our needs and wants with an auto purchase. As we all know, an auto purchase is personal and no small interaction. Go speak with Drew. You will not regret it. Thanks Drew. More
We had a great experience with our sales rep Darryl at Koons Lexus of Wilmington. He is very knowledgeable about the products he sells. We are loving our RX450h+. We highly recommend buying from Koons we Koons Lexus of Wilmington. He is very knowledgeable about the products he sells. We are loving our RX450h+. We highly recommend buying from Koons we appreciate their follow through and attention to detail. A+++ More
Joe consistently goes above and beyond to ensure his customers receive a best in class customer experience. Thank you for all you do! customers receive a best in class customer experience. Thank you for all you do! More
Clyde went over and above with my service of Lexus nx300. Kept in contact with me every step explained in detail everything. Fixed a problem that was a big expense to handle. I always use Koons nx300. Kept in contact with me every step explained in detail everything. Fixed a problem that was a big expense to handle. I always use Koons Lexus for service and because professionals like Clyde I will continue to service my car there. More
All staff members were courteous and professional! This is the 4th Lexus I’ve purchased from 3 different dealerships, and KOONS, by far, is the best Lexus dealership in the tri-state area! From Darryl This is the 4th Lexus I’ve purchased from 3 different dealerships, and KOONS, by far, is the best Lexus dealership in the tri-state area! From Darryl, the salesman, to Hadi, Head of Finance, to the young gentleman who taught me how to use the technology features of this car, I was treated with the utmost respect, making me feel like the most important customer in the business! THANK YOU! More
I have been a customer with koons lexus of Wilmington DE since 2019. The service I received is above 5 stars. The people are outstanding from the manager Joe, who is approachable & welcoming. From the first since 2019. The service I received is above 5 stars. The people are outstanding from the manager Joe, who is approachable & welcoming. From the first time I met him he wasn't stand-offish. I had a conversation with him on more than just purchasing a vehicle. To Kim in financing to my sales rep Drew they are all phenomenal people & care about their clients. They have gone above & beyond in assisting my wife & I over the years with finding new vehicles. I don't even remember how many different Lexus vehicles we test drove. Drew was exceptionally helpful, taking us on the test drives & going through all the different features & options that these vehicles offer. His patients are tremendous & his knowledge of the vehicles are remarkable. Kim was spectacular when it came to the finances. Her willingness to help us get to where we were comfortable with our monthly payments was exceptionally & very much appreciated. All that said Koons Lexus Of Wilmington DE is first rate, too notch. I highly recommend using them for your next vehicle. More
My experience at Lexus on this service visit was very good. I am pleased with my experience with Mr. Grant and I appreciated his kindness and professionalism. good. I am pleased with my experience with Mr. Grant and I appreciated his kindness and professionalism. More