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Koons White Marsh Chevrolet

White Marsh, MD

4.8
1,085 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,085 reviews

April 13, 2024

My salesperson Sydney listen carefully to what I was asking for and accommodated me to the utmost.I had an excellent experience with this dealership. More

by pjdontcall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Strozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Koons White Marsh Chevrolet responded

We're so glad to know that Sydney was able to provide you with an excellent experience at Koons White Marsh Chevrolet. We always strive for the utmost in customer satisfaction. Thanks for your review!

March 31, 2024

The salesman and finance professional were extremely knowledgeable, they treated me like a customer should be treated. I was able to enjoy my car buying experience without stress. More

by Pshaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qamar ALi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to know that our team at Koons White Marsh Chevrolet made your car-buying experience enjoyable and stress-free. Thanks for sharing this positive feedback!

March 29, 2024

Sales department is terrible. All they want is for you to do your financing with them even if you are already pre approved and have all documentation from USAA Bank. The manager G More

by Owens.Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Shane Floyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham
Apr 01, 2024 -

Koons White Marsh Chevrolet responded

Josh, I'm sorry to read about your experience with our sales department. We aim for a smooth and flexible financing process, so it's disappointing to hear your frustration. If you'd like to discuss this further or have any other concerns, please reach out at your earliest convenience. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

March 28, 2024

I feel every time I come in for service at Koons White Marsh. I receive the highest quality of service of any dealership I’ve ever felt with. So thank you and keep up the good work. More

by Thomas Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Koons White Marsh Chevrolet responded

Thomas, we're so glad to know you consistently receive top-notch service at Koons White Marsh Chevrolet. Your kind words mean a lot and motivate us to keep up the good work!

March 27, 2024

I was very well taken care by David Koons did a excellent job easy and smooth More

by kmlohnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Letourneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Koons White Marsh Chevrolet responded

We love to hear you had a fantastic Koons White Marsh Chevrolet experience thanks to David's expert service! Thank you for the fantastic review.

March 20, 2024

"I had a fantastic experience with Jason at this dealership! Jason was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was s More

by vonchel66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Strozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Koons White Marsh Chevrolet responded

Thanks for the glowing review! We're delighted to know that Jason provided you with such a fantastic experience at Koons White Marsh Chevrolet. Your recommendation means a lot to us and we look forward to serving your friends and family in the future!

March 14, 2024

Appt started on time staff greeted us upon arrival Josh great with explainations after service completed Service bery timely More

by keepsmiling517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Koons White Marsh Chevrolet responded

We're glad to know that you had a timely and efficient service experience with us at Koons White Marsh Chevrolet. Thanks for acknowledging Josh's efforts, we'll be sure to pass on your kind words!

March 13, 2024

Mr Price was very professional and made us feel very comfortable. He was honest and straightforward. Very happy with him and dealership in More

by jwbulldog77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Koons White Marsh Chevrolet responded

We're glad to know that Mr. Price and our team at Koons White Marsh Chevrolet were able to provide you with a comfortable, honest experience! Thanks for sharing your satisfaction with us. Safe travels in your new vehicle!

March 13, 2024

Man, Let me tell you. Shane did his thing! I don't what other reviewers have said. Shane helped me and my family tremendously. I previously purchased a vehicle from what I More

by freeterry81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carri Kidwell
Mar 13, 2024 -

Koons White Marsh Chevrolet responded

We're over the moon to know that Shane was able to assist you in finding your perfect vehicle! It's great hearing how much of a difference he made during your visit with us at Koons White Marsh Chevrolet. Enjoy cruising around in your new 2021 Chevrolet Equinox LT, and we look forward to serving you again soon!

March 13, 2024

I had to do a separate review for Carri Kidwell, the Customer Care Coordinator of Koons Chevy in White Marsh. She was amazing! I would not have gotten as far as I did if it wasn't for her. She was court More

by freeterry81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carri Kidwell
Mar 13, 2024 -

Koons White Marsh Chevrolet responded

We're so glad to know that our team, especially Carri, provided you with such a positive experience at Koons White Marsh Chevrolet. We strive for excellent customer service and it's great to see we hit the mark! Enjoy your new vehicle and thank you for choosing us!

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