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Koons White Marsh Chevrolet

White Marsh, MD

4.8
1,085 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,085 reviews

October 21, 2020

Highly recommend Koons Chevy!Buddy Price did a Highly recommend Koons Chevy! Buddy Price did a outstanding job getting the car I wanted! He's a Determinator! I know I'll be back! More

by pandreas124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Koons White Marsh Chevrolet responded

Congratulations on your new vehicle! It is fantastic to hear that Buddy went above and beyond to make your purchase experience go smoothly. We appreciate your business and hope to work with you again at Koons White Marsh Chevrolet!

October 21, 2020

Salesman Eric Miller took the time to show me several models and cars. He was so great that the person that I took with me decided to buy one too!. We had a great deal of trouble with a pushy, confusi More

by ARAVENFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Morreale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Miller, Josh
Oct 21, 2020 -

Koons White Marsh Chevrolet responded

While I am pleased to hear that Eric took care of the situation, I am concerned to hear about what happened. It's our goal to find the best option for guests, however, we want shoppers to be confident in their decisions and I am sorry if the process became frustrating at times. I'll be sure to discuss these concerns with the right people so we can work towards improving. If you would like to speak with us further, please don't hesitate to reach out. Thank you for your business, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

October 20, 2020

Gordy was awesome! I have never encountered a more genuine and knowledgeable car salesman. He made the car buying process enjoyable! Will definitely be coming back in the future More

by Madisonekammerer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Koons White Marsh Chevrolet responded

It makes our day to hear that Gordy's service stood out to you and we truly love that you enjoyed working with him to get into your new vehicle. Thank you so much! We can't wait to work with you again at Koons White Marsh Chevrolet.

October 20, 2020

As a nurse, was disappointed that they were not adhering to Covid guidelines of social distancing, cleaning surfaces, or mask coverings. Staff rude and disrespectful. More

by julie.kubiak1
Customer Service
Recommend Dealer
No
Employees Worked With
Morgan Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

Words cant express how satisfied I am with our experience at Koons Chevy in White Marsh MD! Our sales person-Gordon McCain was amazing. From start to finish Gordon worked diligently to get us the truck, EXAC More

by lseeger1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheryl in Finance
Oct 19, 2020 -

Koons White Marsh Chevrolet responded

Thank you for the review! We are so glad Gordon provided the exceptional service we pride ourselves on at Koons White Marsh Chevrolet, and we will certainly let him know that you appreciate his help. We are grateful for your loyal business, and we look forward to your next visit!

October 15, 2020

Buddy did an awesome job locating our new Traverse just what we wanted. The whole purchase took less time than we expected. Buddy answered all our questions and was very helpful and knowledgeable about the More

by Orttresort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Koons White Marsh Chevrolet responded

Thank you for taking the time to review us! It is excellent to hear that Buddy and Andrew earned your five-stars. We are proud to have been able to assist with your purchase and happy to hear that you love the new Chevrolet Traverse. Safe travels, and we hope to work with you again at Koons White Marsh Chevrolet!

September 30, 2020

From start to end, Buddy and every one I dealt with was great. Best car buying experience I've had so far. Would definitely recommend. Thank you all. More

by matislia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Koons White Marsh Chevrolet responded

Thank you for reviewing Koons White Marsh Chevrolet and for giving a shout out to Buddy! We're glad to hear that you are on the road in your new ride.

September 28, 2020

Buddy Price and the folks at Koons made buying my new vehicle an easy and pleasant experience. After striking out and getting very discouraged with my local dealerships I found Koons online. There was so More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Koons White Marsh Chevrolet responded

Thank you for reviewing Koons White Marsh Chevrolet. Our team is committed to finding the best option for guests as we want shoppers to be confident in their decisions. It is great to see that Buddy is doing his job right! We wish you safe travels.

September 28, 2020

My husband and I reached out to Koons online in reference to a used Tahoe that was perfect for what we were looking for. Right away, I received a call from Rebecca. From minute one, Rebecca was going above a More

by MrsBStarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Rebecca Wilson
Sep 28, 2020 -

Koons White Marsh Chevrolet responded

This review made our day! Thank you for taking the time to share. It is wonderful to hear that Rebecca and Scott made you and your son's purchase experiences go so smoothly. Congratulations and we are wishing you both many safe and happy miles! - The Koons White Marsh Chevrolet team

September 24, 2020

My husband and I were looking to trade in a Cruze and were looking to buy an Equinox. We filled out the financing application online and Morgan contacted me that evening. She made sure the vehicle had wh More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Koons White Marsh Chevrolet responded

Hi Toni - Thank you for taking the time to review us! It is great to hear that you and your husband had such an excellent purchase experience working with Morgan. Congratulations on your new Chevrolet Equinox and we hope to see you again down the road! - The Koons White Marsh Chevrolet team

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