Koons White Marsh Chevrolet - Service Center

At Koons Auto, Kellie in service shines! From the moment I dropped off my car, her communication was flawless - clear, timely, and always keeping me in the loop. The maintenance team itself From the moment I dropped off my car, her communication was flawless - clear, timely, and always keeping me in the loop. The maintenance team itself is top-notch, tackling the issue with expertise and efficiency. My car purrs like new again, and it's all thanks to the stellar teamwork at Koons Auto. Highly recommend! More

Been dealing with Koons Chevrolet in White Mash since 2018. Bought my Cruze from them then. There service department is the best I have had the pleasure to work with. They are professional and make it ea 2018. Bought my Cruze from them then. There service department is the best I have had the pleasure to work with. They are professional and make it easy for you to understand what's going on with your vehicle. They also make it very convenient to pay for your repair with six months same as cash financing options. As we know car repairs can cut deep into your pocket today. Thanks Koons Chevrolet for making my car worries non existing. More

I've been dealing with Koons' service department for several years now, with 2 vehicles, and have received very professional service. Courtney Krause is my service rep, and she goes the extra mile to ke several years now, with 2 vehicles, and have received very professional service. Courtney Krause is my service rep, and she goes the extra mile to keep my service on track. More

The service rep George always take care of me and I never have a problem with my services not be completed. I would recommend him and the dealer to coworkers and friends. Thanks George for all your suppo have a problem with my services not be completed. I would recommend him and the dealer to coworkers and friends. Thanks George for all your support. More

Koons in White Marsh in MD is the only dealership I take my vehicle to. They always take care of me especially Tom. They always inform me of what needs to be done as soon as I pull in and let them know what my vehicle to. They always take care of me especially Tom. They always inform me of what needs to be done as soon as I pull in and let them know what the issue is before they look at the vehicle. Such genius. Never any issues with anyone. Everyone is always willing to assist you with anything you need. Thank you Tom for always doing such a great great. More

Everyone I have come too in contact with has been very kind and courteous to me kind and courteous to me More

Worst service center I’ve ever dealt with. Said my car would be finished in an hour. Three hours later they hadn’t touched it the fourth bad experience that I’ve had with them. Said my car would be finished in an hour. Three hours later they hadn’t touched it the fourth bad experience that I’ve had with them. More

I would highly recommend Koons service department. All personnel are very professional, cooperative and helpful. All personnel are very professional, cooperative and helpful. More

Love this dealership. I have been a customer for many years and each year Koons gets better and better. The service department is tops and the waiting area is clean and eq I have been a customer for many years and each year Koons gets better and better. The service department is tops and the waiting area is clean and equip with everything to make your wait comfortable. The entire dealership is exceptionally clean. Very customer friendly and courteous. I recommend Koons to family and friends. KUdos to Koons. More

I believe that my service tech provided me with outstanding service which included intervening between myself and my insurance company . No matter how many times I contacted him he was consistently outstanding service which included intervening between myself and my insurance company . No matter how many times I contacted him he was consistently courteous and patient with me....which seems to be a rare exception nowadays . As well, everyone at the zkoons service Dept also was very friendly and helpful so I would not hesitate to return if need be. More