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LUV Toyota
Lakewood, NY
14 Reviews
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Showing 14 reviews
September 01, 2015
Sweet Ride!!!! Initially I came in (after talking to Al Attard) to save $10,000 ! I had just come home from another dealership with some pretty high numbers. Then I Initially I came in (after talking to Al Attard) to save $10,000 ! I had just come home from another dealership with some pretty high numbers. Then I got a "we want your car" marketing gimmick in the mail from LUV. I called Al. I had told him I was looking at vehicles and this was the price I got and he said I could save a lot of money and still get all the bells and whistles that I wanted. I went. I saw. But, something held me back. I have had a Highlander - and even though the new Rav4's are bigger........it still wasn't a Highlander. I came back. We talked .... they found EXACTLY what I wanted. More
by maryrich26
Employees Worked With
Al Attard, Charles Darling, Kelly SanFilippo
Helpful July 01, 2015
Terri was great finance manager not so much We were prepared to purchase a 2013 Rav 4. Test drove it and loved it. They low balled us on our trade. I came home and ran the same report through Ke We were prepared to purchase a 2013 Rav 4. Test drove it and loved it. They low balled us on our trade. I came home and ran the same report through Kelly blue book and the number was off by $2,000. They put in the wrong info for our car and put it in as a regular convertible and not the touring turbo that we were selling. Also put it in as fair condition and I believe our car was good or very good, seeing as it has no scratches on it and runs great! Very disappointed and will never do business with this car dealership ever. I think they saw us as suckers and tried to real us in. Well, we are purchasing a new car from another dealership and will probably be buying a truck in a year. So if $40,000 is worth $2,500, I guess I am the sucker! More
by amyanpom
Employees Worked With
Terri Ludovicy
August 13, 2014
Warranty Work I have a 2008 Toyota Highlander that failed the state inspection for a bad right rear knuckle. I still had Toyota warranty so I took it to Luv Toyota I have a 2008 Toyota Highlander that failed the state inspection for a bad right rear knuckle. I still had Toyota warranty so I took it to Luv Toyota dealership to get the repair done under warranty. On my first visit, Luv Toyota told me there was nothing wrong with the right rear knuckle and they checked the other side just to be sure. Luv Toyota charged me $51 for the inspection and to tighten the spare tire. I took it back to the first dealer and they showed me how the right rear knuckle was broken. Luv Toyota did not want to see the vehicle again but I asked them to let me show them how it was broken. I brought it up, showed them how the knuckle moved. Luv Toyota then agreed to replace it under warranty. I asked for my $51 back and they said that was for tightening the spare tire. More
by mrkiehl
Employees Worked With
Joe Colosimo, Michael Powell
July 07, 2014
problem solved We had some initial problems but they came to are house on there time and straightened it out. i can really tell they want to keep there customers and We had some initial problems but they came to are house on there time and straightened it out. i can really tell they want to keep there customers and it means a lot. Thanks Bud for the service. Thanks, Eric More
by n_hastings
Employees Worked With
Bud McFadden
