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Alpha One Ford - Service Center

La Grange, TX

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23 Reviews

23 Reviews of Alpha One Ford - Service Center

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October 18, 2022

My experience was not great. My 2021 ford hybrid escape has three warnings. I am temporarily in the area. I was told that I could get an appointment about 10 days out. Then I was More

by Dean
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Female Service writer
December 30, 2021

Everyone is always so friendly. Also greet you and ask how you are doing. The customer waiting area is always a pleasure to be in while waiting for your car to be serviced. More

by bill.koenning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karrie Fisbeck
December 02, 2021

Robby made sure I received a ride home and kept me updated on how my service was going. everything was done as requested and at the price quoted. More

by sjasek64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Nickols and Shane pietsch
October 29, 2021

Very satisfied. The service department always does a great job. That is why I always drive my car back to the dealership for service. More

by rlmsherrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
September 18, 2021

Great service! My bronco needed the sunroof replaced due to being broken by flying debris from a vehicle in front of me. The guys did a great job fixing it! More

by Andie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent, Ron
August 02, 2021

They were prompt, completed the required service and we’re very friendly to be around. They have water, coffee,WiFi and television in the service area as well. More

by robgillette60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
August 01, 2021

Very cooperative courteous and informative. Kept me up to date on the progression of the work being performed on my truck. I am very satisfied. More

by Whitegrunt1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Otto
July 30, 2021

I don't need 25 words to state that La Grange Ford is TOPS in service to it customers. I am grateful that La Grange Ford is here to serve our fine community. Thanks La Grange Ford, you are TOPS. More

by mwasbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Otto
July 07, 2021

The service department employees are the best. Make sure you are comfortable in waiting area, offering water, coffee & soft drinks. Waiting area clean. Able to look at new cars while waiting More

by Rgrdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Green
April 02, 2021

Excellent service, quick to see what your visit was for and keeps you informed. Service completed in a timely manner. Was expecting an hour to complete was completed in about one half hour. More

by donwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
1