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Laird Noller Hyundai Topeka - Service Center

Topeka, KS

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154 Reviews

154 Reviews of Laird Noller Hyundai Topeka - Service Center

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February 28, 2024

Is ok not the best. There are better dealerships out there were you get a better deal for your money More

by Sofia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Chaffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan McGillis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joni Michaelis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Will Enyard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rausch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Parre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Laird Noller Hyundai Topeka responded

Thank you for your feedback. We're always striving to improve and provide the best possible experience for our customers. If there's anything specific you feel we could do better or if you have any suggestions, please feel free to share them with us. We value your input and would like to ensure that we address any concerns you may have. Thank you for choosing us, and we hope to have the opportunity to exceed your expectations in the future.

January 11, 2024

Took Palisade in for oil change, rotation and recalls. Service folks noted nail in tire on paperwork and just left it without consulting if I wanted it removed. Received vehicle with nail in tire and 25ps More

by Andrew
Recommend Dealer
Yes
Employees Worked With
I don’t know who helped me
Jan 12, 2024 -

Laird Noller Hyundai Topeka responded

Thank you for bringing this matter to our attention, and we sincerely apologize for the oversight in our service. We understand the importance of your safety and are disappointed to hear about the nail in your tire and the low tire pressure. This falls short of the service standards we strive to uphold. We sincerely regret any inconvenience caused and would like to make things right. Our team is committed to addressing this issue promptly. Please contact our Service Manager, Brian Parre, at bparre@lairdnoller.com or 785-267-2800, so we can investigate this matter further and ensure the necessary steps are taken to rectify the situation. We appreciate your understanding and the opportunity to make amends. Your satisfaction is our priority, and we look forward to resolving this matter to your complete satisfaction.

June 17, 2019

Check your bill closely Wen into dealership for an oil change etc. Waited for the work to be done which took 30-45 minutes I would guess. Shortly they called me to the cou More

by Repeater1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Talley
June 11, 2019

Oil change, tire alignment and balance and rotation. Service was friendly, and polite and completed in a very timely manner. Future service will be done with this Dealership. You all have what it takes! More

by nanabearblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Woolington
June 10, 2019

"Jason went above and beyond service" We bought a used 2013 Kia Optima and the Marker and Tag lights were out and to change them was a hard and difficult task/job. Jason Woolington and his More

by johnt43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Woolington
June 06, 2019

Excellent service The problem with my car was fixed before the estimated time. My service contact was informative and very courteous. My car is running very well. More

by Pmakansas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond wokenfuss
Jun 07, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for the 5-star review - we appreciate your business!

June 03, 2019

Thank you I titled my review thank you because the service department got me in in a pinch. We had been on the road on vacation so long my MKS was due for serv More

by Malcolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les
Jun 04, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for sharing your great experience and having confidence in Laird Noller!

June 03, 2019

Experience Great experience! I would highly recommend their service department to anyone that has a Mazda. Prior to owning the Mazda I had a Lincoln and had th More

by HARRYCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Laird Noller Hyundai Topeka responded

We are glad to hear you've always had a great experience with our Service Dept! Thanks for sharing.

June 03, 2019

Good service On time and done right car appears to be running good like it should after the service at the Lincoln service center so alls good More

by WILLIAM.BARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 04, 2019 -

Laird Noller Hyundai Topeka responded

We are glad to hear all is good - thank you for your business!

June 01, 2019

First service-5000 miles Very good in all respects, although it did take longer than I expected. Service Manager was very good. Enjoying new car! Many happy miles to go. More

by DaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Rick Talley
Jun 03, 2019 -

Laird Noller Hyundai Topeka responded

Thank you for the 5-star review - happy driving!

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