2,644 Reviews of Lake Chevrolet - Service Center
Sweet, Lake Services Department is one xxxx of a Department, everybody gets along, Craig is a great guy I always ask for him when I make my Appointments ther Lake Services Department is one xxxx of a Department, everybody gets along, Craig is a great guy I always ask for him when I make my Appointments there. But I can't forget all the other Departments at Lake. Plus Matt in new car sales I have been dealing with him since 2008. More
Several visits same issue. My truck needed the air bag sensor serviced. The vehicle was looked at by another mechanic Several times and the issue was never fixed. Finally the a My truck needed the air bag sensor serviced. The vehicle was looked at by another mechanic Several times and the issue was never fixed. Finally the air bag issue was resolved with superior customer service thanks to John Webler coordinating the process. I will only work with John when my vehicles need future service. More
Wonderful people to work with. Friendly, helpful and respect They went the extra mile for us and answered all our questions. Very attentive . First time at this dealership and was impressed by the employees. They went the extra mile for us and answered all our questions. Very attentive . First time at this dealership and was impressed by the employees. More
GREAT SERVICE AGAIN We always get great service from Lake Chevrolet. We have been coming here for years. Craig is always helpful and keeps us informed about any delays We always get great service from Lake Chevrolet. We have been coming here for years. Craig is always helpful and keeps us informed about any delays or other problems. Every employee we have had contact with from Sales to Finance to Service work has been exceptional. More
Awesome experience! So helpful and friendly! Got me exactly what I needed done! Always have a good experience here. Service was done quickly and making an appointment was So helpful and friendly! Got me exactly what I needed done! Always have a good experience here. Service was done quickly and making an appointment was easy too! More
Although they didn't have my part in stock, they were quick I would recommend this service center to anyone of my friends. They always greet you right away, and are quick with the answer of a time frame of the I would recommend this service center to anyone of my friends. They always greet you right away, and are quick with the answer of a time frame of the vehicle or the approximate time and estimate. It is one of the cleanest places i have ever been at. More
Was a very pleasant experience All my needs were addressed. They went over and above what was expected. Service area was very clean. Was a very pleasant experience. Keep up the g All my needs were addressed. They went over and above what was expected. Service area was very clean. Was a very pleasant experience. Keep up the great job. More
Very satisfied.i I drove in from Crivitz for funeral the next day and was way overdue for an oil change. Braeger was able to get me scheduled in right after lunch. V I drove in from Crivitz for funeral the next day and was way overdue for an oil change. Braeger was able to get me scheduled in right after lunch. Very quick and courteous service. More
Disappointed Took 2 plus hours for an oil change and tire rotation because my paper work was put on another service adviser's desk. Tried to pay and was told if wa Took 2 plus hours for an oil change and tire rotation because my paper work was put on another service adviser's desk. Tried to pay and was told if was included with the purchase of my new truck. Two weeks later received a rather snarky voicemail stating they (Lake Chevy) performed service and that I owe them money. Not a hey we screwed up, not a hey sorry it took two hours for a scheduled appointment. Just a message like I purposely didnt pay. I emailed the dealership and received no response. I will not be returning. Ever. More
Excellent Customer Service I gave Lake Chevy 5 stars, they were amazing with communicating what was going on with my vehicle and their customer service was outstanding. I got m I gave Lake Chevy 5 stars, they were amazing with communicating what was going on with my vehicle and their customer service was outstanding. I got my vehicle back good as new and felt Carrie took the time to explain everything that was done. More