Lake City Toyota

The sales team, especially John Scobie were great!John went over and above when we called about someone else's keys being left in our vehicle after service. No one in service returned our calls. This was went over and above when we called about someone else's keys being left in our vehicle after service. No one in service returned our calls. This was not his responsibility but he helped nonetheless. Thank you John! Also thank you Steve. Service Dept needs a little improvement. Took longer than they said. Left someone else's keys in our vehicle, and never called back when we let them know. We had to bring them back and we live at least 40 minutes away. Also did not explain that the hook up of the wire harness for the tow package was in the spare tire area of the hatch on our Rav4. We looked under the car for it and then ended up having to call the service dept. More

The whole team was great. They worked to get us exactly what we wanted. From pricing to terms to trade-in. Everything was professional start to finish. what we wanted. From pricing to terms to trade-in. Everything was professional start to finish. More

John was amazing! No pressure, hunted down the car we wanted to see, it was being detailed, and helped us through the financing process! We got an unbelievable deal on an great, safe first car for my Da wanted to see, it was being detailed, and helped us through the financing process! We got an unbelievable deal on an great, safe first car for my Daughter! We look forward to future purchases with John! More

it took about 20 minutes to get a sales person! They all were looking at us in the lot! A woman said she couldn’t get any to come out! Finally we got a young lady that was inside , she was great!! And we bo were looking at us in the lot! A woman said she couldn’t get any to come out! Finally we got a young lady that was inside , she was great!! And we bought a car that day! it was frustrating at first!! We were in everyday farm clothes, looks can be deceiving! More

I was accused of causing damage to a recent purchase and then trying to get Rountree-Moore Toyota to pay for the repairs, I probably won't refer anyone to your dealership. then trying to get Rountree-Moore Toyota to pay for the repairs, I probably won't refer anyone to your dealership. More

Ashley and Quincy did a good job on my sienna keeping me informed about how the work was going thank you to both of them informed about how the work was going thank you to both of them More

I was extremely disappointed with my car buying experience at Roundtree Toyota. The process was too long, very stressful and misleading. The use car department needs to improve. experience at Roundtree Toyota. The process was too long, very stressful and misleading. The use car department needs to improve. More

Marissa made our buying experience overall very pleasant. I’m pleased with the service I have received this far and would recommend going through this group and see Marissa personally! I’m pleased with the service I have received this far and would recommend going through this group and see Marissa personally! More

I was quite satisfied with both the sales and the service departments. I would definitely shop there again and I would definitely ask for John Scobie in sales. departments. I would definitely shop there again and I would definitely ask for John Scobie in sales. More

Josh was our salesman, he went above and beyond to get us the perfect Camry Hybrid that we wanted. He was professional and answered all our numerous questions! We will be back ! Andy (Amos) & Gigi Howard the perfect Camry Hybrid that we wanted. He was professional and answered all our numerous questions! We will be back ! Andy (Amos) & Gigi Howard More