Lake Norman Chrysler Dodge Jeep Ram

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that you enjoyed the hospitality of our employees and that everyone was friendly and welcoming. Our team strives to create a warm and inviting atmosphere for all our customers. We're glad you also loved our house cat - we truly value our furry friend as part of the team! If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon!

Lake Norman Chrysler Dodge Jeep Ram responded

We're sorry to hear about your concerns. While the dealership ownership change may bring some adjustments, we value your loyalty and hope you reconsider. Our commitment to providing quality service remains unchanged, and we'd love the opportunity to address any issues you may have. If you have any specific concerns or questions, please don't hesitate to reach out. We appreciate your feedback and would be happy to assist you further.

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and the lack of communication during your recent visit. Your time is valuable, and we regret any delays you experienced during the service. Our team is actively working on improving our communication and ensuring better service efficiency. We appreciate your feedback, and we hope you give us another chance to provide you with a smoother and more professional experience in the future. Please feel free to reach out if you have any further concerns. Thank you for bringing this to our attention.

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear that you had an excellent customer service experience with our service advisor. Keeping our customers informed about their vehicles' status is essential to us, and we're glad we met your expectations. Your satisfaction is our priority, and we're committed to providing reliable service. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope to serve you again soon!

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear that Jacob provided excellent customer service and kept you well-informed throughout the process. Your satisfaction is important to us, and we appreciate your understanding regarding the diagnosis cost. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Jacob and our team are here to assist you, and we look forward to serving you again in the future. Thank you for your support!

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We're thrilled to hear that Kelley provided you with an amazing experience. Our team takes pride in being patient, knowledgeable, and attentive to our customers' needs. We're glad she kept you informed throughout your visit and made sure you had a positive experience. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon!

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're delighted to hear that scheduling service with our team was easy and that you were greeted warmly upon arrival. Timely communication and the prompt return of your vehicle are essential aspects of our service, and we're glad we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you again in the future!

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that your experiences at L. N.C.D.J.R. are consistently great. Our team takes pride in providing friendly and helpful service while ensuring the facility is clean and easily accessible. We're honored to have you as part of our automotive family, and we'll continue to strive to meet your expectations. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for being a part of our family, and we look forward to serving you again soon!

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your continued support and trust in us! We're thrilled to know that you consistently receive supreme service at our dealership. Your satisfaction is our ultimate goal, and we're committed to providing top-notch service every single time. We truly appreciate your loyalty, and we look forward to serving you and your vehicle in the future. If you have any questions or need assistance, don't hesitate to reach out. Thank you for choosing us, and have a fantastic day!

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing prompt and efficient service, and we're glad we could address the check engine light and the recall issue during your visit. Your loyalty means a lot to us, and we're honored to be your go-to dealership for your Jeep needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!