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Lake Norman Chrysler Jeep Dodge Ram - Service Center
Cornelius, NC
1,699 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,699 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center
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April 16, 2024
Took my Jeep in to repair an oil leak. The repair was effective, but pretty slow. My vehicle was in the shop from Tuesday thru Friday. The primary reason for my low rating is the total The repair was effective, but pretty slow. My vehicle was in the shop from Tuesday thru Friday. The primary reason for my low rating is the total lack of communication. I got zero communication that I didn't start. Meaning that, from Tuesday to Friday, I never heard from anyone at the dealership unless I reached out first. More
by KM
Employees Worked With
Helpful April 16, 2024
This last visit was good. The new service center appears to be on the ball!! The new service center appears to be on the ball!! More
by donna3267
Employees Worked With
April 15, 2024
Good people, good service, only snag was the wrong cv axle was replaced and had to wait an extra few days to get the right one in axle was replaced and had to wait an extra few days to get the right one in More
by Evan G
April 15, 2024
Excellent service for our Jeep Wranger at Lake Norman Jeep! David kept me fully informed of our vehicle service, and the work was performed efficiently. I recommend their service to any local Jeep owne Jeep! David kept me fully informed of our vehicle service, and the work was performed efficiently. I recommend their service to any local Jeep owner! More
by dale
Employees Worked With
David Gonzalez
April 14, 2024
Dropped off mine Jeep Gladiator for service which that part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. More
by gregcharles
April 07, 2024
The staff was very welcoming and professional. I had a great experience and the service was outstanding. I had a great experience and the service was outstanding. More
by antez
Employees Worked With
April 06, 2024
Good people, very knowledgeable, a little confusion about warranty work and getting the job done right the first time warranty work and getting the job done right the first time More
by Evan G
Employees Worked With
April 03, 2024
In December 2022 we had a water pump replaced. Two days later we had to return to the dealer because it was leaking anti freeze. To compensate for our troubles, the dealer provided two free oil Two days later we had to return to the dealer because it was leaking anti freeze. To compensate for our troubles, the dealer provided two free oil changes. In March of 2024 we had to return the car to the dealer because the water pump was leaking. Either a defective part or poor workmanship. While at the dealer, they provided a report indicating the need to immediately replace the radiator and engine mounts. We did not have that work done at the dealer, and took it to an independent repair shop. The shop did a pressure test on the radiator and found no problems. They also found engine mounts to have normal wear. Clearly, the dealer was trying to sell us repairs not required. I will tell anyone who listens to avoid Lake Norman Jeep and will not take my vehicle there again. More
by Cemillard1
Employees Worked With
April 01, 2024
Truck had a lot of warranty items to be done. With receiving a loaner we able to get it all completed With receiving a loaner we able to get it all completed More
by truslerkip
