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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,733 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20700 Torrence Chapel Rd

Cornelius, NC

28031

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Showing 4,733 reviews

April 16, 2024

Took my Jeep in to repair an oil leak. The repair was effective, but pretty slow. My vehicle was in the shop from Tuesday thru Friday. The primary reason for my low rating is the total More

by KM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Dane Sonnenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Excellent service for our Jeep Wranger at Lake Norman Jeep! David kept me fully informed of our vehicle service, and the work was performed efficiently. I recommend their service to any local Jeep owne More

by dale
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Apr 16, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Dale, thank you for sharing your positive experience!

April 15, 2024

Good people, good service, only snag was the wrong cv axle was replaced and had to wait an extra few days to get the right one in More

by Evan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Dropped off mine Jeep Gladiator for service which that part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. More

by gregcharles
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick Guidi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who it was
Apr 16, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (704) 896-3800.

April 09, 2024

Big thanks to Morgan for all her help she really help me through a lot with getting a car🩷 More

by johnnajaalford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 11, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 07, 2024

The staff was very welcoming and professional. I had a great experience and the service was outstanding. More

by antez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Antez, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

April 06, 2024

Good people, very knowledgeable, a little confusion about warranty work and getting the job done right the first time More

by Evan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 06, 2024

Easy from start to finish. Sam was awesome. Lake Norman Jeep made the process simple and fast. More

by justinrutledge2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Maria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2024

Salesperson was great finance was a slow process but they made you feel comfortable while you waited. More

by Nholtzhauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
Apr 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

April 03, 2024

Very good work and where very friendly and able to work with me with getting such a big job done. More

by gavin hartwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ty
Apr 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

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