Lakeland Chrysler Dodge Jeep RAM
Lakeland, FL
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This is the third vehicle I bought from lakeland Chrysler when I purchased this jeep I purchased the extended warranty. The finance manager at the time told me that even the leather seats would be covered wi when I purchased this jeep I purchased the extended warranty. The finance manager at the time told me that even the leather seats would be covered with a 100.00 deductible. So forward 4 months later I took it in for a/c not working and was informed that they where no warranty on the a/c. They wanted to charge me 230.00 just to tell me what I already told them. The service writer was very nice she waved the diagnostic charge after I got mad and told them to just give my vehicle back. Went to talk to the sales manager he was no longer there so went to talk to the finance guy I bought the warranty thru. You guessed it no longer there. Every time you go in it always a new crew. Take it as you will but don't trust someone who is a fly by night company. They can't keep employees for some reason. I don't know if it's a company who don't take care of the employees or a company who wants them to screw over there customers and they quit. I know 3 times I've been lied to about differ things with them and it's been diffrent people Every time. Every time it's the same story we'll see are new so we will treat you right. Do your own research on the vehicle you are purchasing. Get a couple quotes from diffraction dealers. Would not recommend!!!!! More
Simply amazing! ! Great customer service, very knowledgeable salesman. Overall an amazing experience. I would highly recommend ! Great customer service, very knowledgeable salesman. Overall an amazing experience. I would highly recommend More
Do not buy from this dealer. They sell vehicles without a title. They had our truck for 3 months before we bought it. then they didnot tell us there was an issue with the title. They sell vehicles without a title. They had our truck for 3 months before we bought it. then they didnot tell us there was an issue with the title. We are now on the 3rd month without a title. This dealership is NOT DEPENDABLE to buy a vehicle from. More
They kept my car for 30 days for what was supposed to be a 3-5 day job. The service advisor was the worst I’ve ever experienced at any auto service department. She had to be embarrassed into actually commun a 3-5 day job. The service advisor was the worst I’ve ever experienced at any auto service department. She had to be embarrassed into actually communicating with me via group text. Never again! Stay away! More
Really amazing service! Fast and was out the dealer in no time. They don't hesitate to get you out as soon as possible Fast and was out the dealer in no time. They don't hesitate to get you out as soon as possible More
I’ve been coming here for many years. I’ve purchased four vehicles from you. Randy was the sales person. Nice guy I come here for the tuneups the oil change only this time you highly disa I’ve purchased four vehicles from you. Randy was the sales person. Nice guy I come here for the tuneups the oil change only this time you highly disappointed me you didn’t hear the tires up you said you did you didn’t and now I gotta go pay to get it done. I’ll never come back to your place ever, the manager promised to call me back and he never did More