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Lakeland Volkswagen
Lakeland, FL
2,467 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,467 reviews
April 07, 2024
Supposedly or der a new radio Jan 25 and still don't have it. Geo is trying to help but he never knew our problem till Feb 16 it. Geo is trying to help but he never knew our problem till Feb 16 More
by Cooneycalmdown
Verified CustomerEmployees Worked With
Sat service crew and Larry in finance
Helpful April 04, 2024
General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again More
by raven_west25
Employees Worked With
April 03, 2024
Parts came in sooner than expected. Didn't wait long for work to be completed. Just a great overall experience. Didn't wait long for work to be completed. Just a great overall experience. More
by JTerry81
April 01, 2024
Cash purchase so not really any issues with management Would recommend this dealership to others Would recommend this dealership to others More
by newmantodd
April 01, 2024
Very friendly and professional. Excellent communication If I had one negative thing to say it would be the complimentary car wash was poorly executed with multiple missed areas. Excellent communication If I had one negative thing to say it would be the complimentary car wash was poorly executed with multiple missed areas. More
by newmantodd
Employees Worked With
Ashley in Service
March 28, 2024
They are professional, friendly and helpful. Hiram is great and always available to offer advice and support. Katlyn was very good as well. Hiram is great and always available to offer advice and support. Katlyn was very good as well. More
by MCCLEARYFL
March 28, 2024
Katlyn was awesome. Very helpful and friendly. Was very through in the process of my whole visit there Very helpful and friendly. Was very through in the process of my whole visit there More
by lazyhammer1981
March 28, 2024
N/A N/A N/A N/A no comment Katlyn was nice and friendly. Very helpful Thank you Very helpful Thank you More
by lazyhammer1981
March 28, 2024
Always good service! Will be back. Definitely a very good experience. Highly recommend to other people. Will be back. Definitely a very good experience. Highly recommend to other people. More
by karynanjali
March 27, 2024
It was great no need to said more It was great no need to said more Great customer service and communication the whole time said more Great customer service and communication the whole time More
by tcjm3437
