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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,948 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,948 reviews

November 10, 2023

All I wanted was an oil change and cabin filter change plus wiper blades but before they did this they wanted to other items totaling $700 and you can't tell me otherwise because my wife used to work for More

by bobdon2003
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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November 10, 2023

Excellent attention, good service and very helpful. Many thanks, great work as well. Took good care also More

by RICEBALLOS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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November 10, 2023

Kaitlyn was great. I had to talk to Gino and his customer service needs some help. Instead of focusing his attention on the customer, me, he was distracted but one of More

by Susan.lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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November 09, 2023

I was greeted and informed throughout my appointment. Great service. Timely and kept me well informed. More

by BRIAN.ALLAIRE303
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Technical support , Katlyn Oldham
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November 09, 2023

Excellent service and very professional customer support they go extra mile for the customer and very happy More

by careddula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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November 09, 2023

The staff is very pushy. The wait time is outta this world. 4 hours for a tire change is insane. More

by blackruby7779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
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November 08, 2023

Straightforward feedback here. This is an excellent VW service department, including the Service Manager. Excellent service department and excellent Service Manager. More

by car747
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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November 07, 2023

I've purchased several vehicles from this dealership. I referred a few colleagues who leased SUVs. Not all of my interactions have started out on a positive note but the people there worked hard to get a More

by Mbparadise406
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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November 05, 2023

I have a card it’s been there for two months. I feel that’s a bit excessive. More

by kellymckenna43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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November 05, 2023

Two trips from east Winter Haven for brake problem. Still have the same issue. Not happy at the moment. More

by rbrillant55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
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