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Lakeland Volkswagen
Lakeland, FL
2,471 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,471 reviews
Verified Customer
Helpful April 04, 2022
Anthony was pleasant and accommodated our needs to make our purchase a memorable one. Thank you for a wonderful, smooth transaction. our purchase a memorable one. Thank you for a wonderful, smooth transaction. More
by Pedro H.
Employees Worked With
Bradley Frazier, Anthony Walker
April 04, 2022
On time. Didn’t try to do a bunch of ad ons I didn’t need. Very friendly and helpful. And they gave me a courtesy wash! Always bring my car to them. Didn’t try to do a bunch of ad ons I didn’t need. Very friendly and helpful. And they gave me a courtesy wash! Always bring my car to them. More
by shannonschlabach
April 02, 2022
THE dealer to take your VW vehicle to for service -- proffessional, customer oriented staff -- Matt was a pleasure to deal with! proffessional, customer oriented staff -- Matt was a pleasure to deal with! More
by Sam C.
Employees Worked With
April 02, 2022
Fantastic customer service and mechanical dept. Would send any to see them they are very loyal and make you feel like family. Would send any to see them they are very loyal and make you feel like family. More
by gball2
Employees Worked With
April 01, 2022
My journey started online. I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted I had purchased a Jetta prior to this purchase and just loved it. I was definitely due for an upgrade and saw the Jetta Rline available. I contacted Lakeland VW and my sales representative Anthony Walker quickly got the ball rolling. Him and Larry the Business Manager were professional and accommodating and I had my new Jetta the next day. They treated me like a friend and were definitely just awesome! More
by STEPHANIE.L.LIBERTY
April 01, 2022
The phone system is horrible. No one answers. It is automated. It gives options for service, sales and parts. No option for finance or any other department. When you opt for an No one answers. It is automated. It gives options for service, sales and parts. No option for finance or any other department. When you opt for any of those three, no one answers. If you need someone in finance, they tell you to call and leave a message, but there is no way to get to the finance phone messaging service. It takes days to contact someone. The only possible answer is to go to the dealership to find someone to speak to. Also the managers are rude and not fair. I’ve bought several vehicles there but the treat you poorly. I will never buy there again!!’ More
by JFMCCABE
April 01, 2022
Customer service was quick and respectful during my visit. Would consider returning for future service. visit. Would consider returning for future service. More
by JOSE
Employees Worked With
