Lakeside Toyota

The service department try their best with every customer. Just like other businesses, some things are out of the employees control. I've never had an issue in years with them. And if i ever do, I'l customer. Just like other businesses, some things are out of the employees control. I've never had an issue in years with them. And if i ever do, I'll still be a lifelong customer because we are all human and just trying to make it. More

Called two days in a row and was sent to a recorder on both days. One was to a manager and one was to a service supervisor. Two days later and I am still waiting for a return call. Drove in today (luncht both days. One was to a manager and one was to a service supervisor. Two days later and I am still waiting for a return call. Drove in today (lunchtime) for a quick "look" at my tire light (which was why I called days ago) and no one came out to help me. Totally disgusted. Went online and put in a request for someone to contact me....nill. Guess once I paid $800 for a set of new tires (last week) they are done w/me. (My regular guy, Dave, is on vacation)....maybe that's why nothing is being done. More

Lisa and her team at the Collision Center are professional, courteous and provide quality workmanship. professional, courteous and provide quality workmanship. More

I would like to thank you on yesterday when my daugther purchase a car.your customer service was excellent.you was very patience with my daugther you never rush her.thanks you so much.may god bless you. purchase a car.your customer service was excellent.you was very patience with my daugther you never rush her.thanks you so much.may god bless you. More

Great people Mr Pat Brown and Luis Deleon big heart great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew great customer service trustworthy I was comfortable with them both. I will send customers their way. Both dress for success, pleasant. I really knew I had nothing to worry about helping me was no problem. Lakeside Toyota I felt like my family sold me a car. Thanks, Mr Pat Brown and Mr Luis Deleon Great Jobs Kathryn Kelson Pack More

Never gave me out the door price with all taxes and fees. Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either Simply giving me run-around with email exchanges. All of the dealers are same, so you are not special either More

Mr. Bob Licht and Mr. Jessie Johnson were phenomenal!! I traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! traded in my camry for a crossover, and they made this process so easy and seamless! I will always come back to see them! More

I was lied to about the car I bought, probably just because the salesman had no idea what he was talking about. Absolute nightmare of an experience. because the salesman had no idea what he was talking about. Absolute nightmare of an experience. More

If I could give this service center zero stars I would. I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparen I brought my car in because one of my tires had a serious slow leak at the air valve. There I purchased a new tire and they mounted it. Well, apparently, the service tech did not reattach my tire pressure guage (my best guess) on the tire so now my tire pressure light blinks. It didn't blink before I had it serviced. Any way I have returned twice to get them to fix it with zero success. Jeffrey DeLange was my service manager.Once he took the keys to my car, he never reached out to me; never initiated any update on my vehicle. Two times I returned to address the problem that Toyota created and no other service manager would help me. They kept telling me that Jeffrey had to help me. The other service managers left me hanging. Today, for example, my care has been at this service center for 8 hours and it has not been fixed. My car will have to site overnight. And still Jeffrey has not communicated to me. I wish I could bring it to another Toyota service center, but I cannot because Lakeside Toyota touched it and caused the problem I have now. And no other Toyota center will look at it. So, I'm stuck. Stuck with no communication, poor service to my vehicle and still have a new issue that Lakeside Toyota created. Not one of those service managers care. This is a gigantic FAIL for Lakeside Toyota. Do not bring your auto here. Go to another location. I Will be reaching out to their corporate office for sure. WHEN I'M READY TO PURCHASE MY BRAND NEW TOYOTA, I WILL PURCHASE A HONDA INSTEAD. More