Titus-Will Used Cars - Lakewood

Dan and his team were fantastic to work with. They helped my family and I to find a perfect truck for us at a price that fit our budget. Dan was helpful and didn’t add any pressure or stress to t They helped my family and I to find a perfect truck for us at a price that fit our budget. Dan was helpful and didn’t add any pressure or stress to the buying experience! Dan will be my first call when it is time to purchase my next car. More

Incredible people. I have nut purchased anything yet, but they have my respect and business I have nut purchased anything yet, but they have my respect and business More

This is a chill dealer to work. I originally placed an order with Noah in Jan 2022 for a Ford Maverick. Noah was super communicative about the process and wait times. He was easy I originally placed an order with Noah in Jan 2022 for a Ford Maverick. Noah was super communicative about the process and wait times. He was easy to work with even if I may have seemed short. All and all it was an easy process despite waiting on my build. More

Noah was helpful and great to work with-he did everything he could to make us happy with what we got he could to make us happy with what we got More

Very helpful people! Thanks to Lakewood ford and especially Noah for helping me find my first car. Thanks to Lakewood ford and especially Noah for helping me find my first car. More

I have had a great experience with the service department. Georgia was very attentive and helpful with the repair of my front tire. department. Georgia was very attentive and helpful with the repair of my front tire. More

noah was my salesman, please give him a raise. very respectful, kind, and should be the face of lakewood ford. worked with me throughout the process of buying my truck and was very helpful the who very respectful, kind, and should be the face of lakewood ford. worked with me throughout the process of buying my truck and was very helpful the whole time More

Emma was so easy to talk to and really listened to what we wanted in a car. Our family was growing and she found us the perfect family SUV the same day we came in! Emma made the process very stress free! I we wanted in a car. Our family was growing and she found us the perfect family SUV the same day we came in! Emma made the process very stress free! I will be going back to her the next time we are in search of another car. More

First time at this dealership. Other than a communication blip, the staff took care of me and the needs of my vehicle. Will be returning for service on my other Ford vehicles. Other than a communication blip, the staff took care of me and the needs of my vehicle. Will be returning for service on my other Ford vehicles. More

First time at Lakewood Ford. They lost my trust. I scheduled service for an oil change. Selected the Ford Factory Service which according to the website includes a top off of all They lost my trust. I scheduled service for an oil change. Selected the Ford Factory Service which according to the website includes a top off of all fluids including DEF (see pictures). When I picked up my truck the DEF was not topped off. I returned to the service desk and asked about this. Georgia, the service representative told me they do not top off DEF as part of the service. When I told her and the other service representative sitting there that it is listed on the website as part of the package, they said they could top off my DEF but they would need to charge me $5 a gallon. Unhappy, I left and called the dealership to try and rectify this situation. I was transferred to the service manager (Ginger, I think) left a message with my concerns and still have not received a call back. Starting to wonder what else was left out that I thought I was paying for. Did they really rotate my tires? Did they remember to drain the fuel/water separator? I hope the mechanic didn’t overlook the oil filter. A little snarky, I know, but valid concerns when you are trusting someone to give you what you paid for when there’s really no way to verify. Now, I have to find a different place for my next service….. More