Land Rover Alexandria

disappointed in NC We have been looking for a preowned LR4 for a while and found the perfect one at LR Alexandria (we live in Charlotte, NC). We contacted a salesman las We have been looking for a preowned LR4 for a while and found the perfect one at LR Alexandria (we live in Charlotte, NC). We contacted a salesman last night and were told we would be sent photos and a best price this morning. We were sent the photos and told the price was the best price so we agreed and asked for the out-the-door price to be sure there were no hidden dealer fees. We were told the lady who runs the numbers was out today and that someone was coming to see the car today at 2pm and we would be given a chance after that person, despite planning a flight up and agreeing to the full asking price. We spoke to the general manager who said the same thing, that they did not give preference to out of state buyers over locals - even though we were ready to buy. Nothing about this practice seems fair or logical and we are very disappointed with our experience, especially since we were willing to pay the $500 holding fee for same-day pickup. Having to beg a dealer to sell to you is a new concept to us. If you are looking online, don't waste your time if you aren't local to their area. More

Excellent service during our first visit Had a few accessories put on our new LR4, and Chad took EXCELLENT care of us. When I found out the service would take 2 days, he was quite accommodat Had a few accessories put on our new LR4, and Chad took EXCELLENT care of us. When I found out the service would take 2 days, he was quite accommodating in securing a last-minute loaner. The car came back on time and super clean. Looking forward to years of service here. More

Excellent Srvice Great service. This is my second time in this dealership. Very friendly and professional. Definitely I'll recommend friends and family. In one word, Great service. This is my second time in this dealership. Very friendly and professional. Definitely I'll recommend friends and family. In one word, loved the services. More

Good job landrover. Thumbs up for my sales advisor Brandi sensing and sales manager David. I have known David since my purchase and now Brandi is a pleasant additon to th Thumbs up for my sales advisor Brandi sensing and sales manager David. I have known David since my purchase and now Brandi is a pleasant additon to the team. Brandi goes above and beyond and knows her job well. More

Incredible service I had a nail in the side of a tire, plus I wanted an opinion on replacing 4 tires. Land Rover of Alexandria has an excellent new tire program... so I I had a nail in the side of a tire, plus I wanted an opinion on replacing 4 tires. Land Rover of Alexandria has an excellent new tire program... so I left with 4 new Continentals. I can always trust Chad Jamerson. He has given me invaluable advice, service and professionalism. He is simply the best service advisor!!! More

5 Starts Land rover always preform a great service on our LR4, I definitely would recommend it, especially if your adviser is Brandy, she is great very profe Land rover always preform a great service on our LR4, I definitely would recommend it, especially if your adviser is Brandy, she is great very professional and helpful More

Outstanding Maintenance/Repair Services Maintenance Services provided by Mr. Steve Lindsey and technicians were outstanding, professional, effective and efficient. Mr. Lindsey identified ad Maintenance Services provided by Mr. Steve Lindsey and technicians were outstanding, professional, effective and efficient. Mr. Lindsey identified additional key areas that needed repair (brakes) and provided cost effective ways (service coupon) to have them paid. More

Great car buying experience. Land Rover of Alexandria has provided me with the best car buying experience I have ever had. Eddie Santos and Matt Ferris went above and beyond to fi Land Rover of Alexandria has provided me with the best car buying experience I have ever had. Eddie Santos and Matt Ferris went above and beyond to find and secure the Range Rover of my choice. The after purchase experience was just as impressive, Wilmer came out to my house and went over the vehicle from top to bottom explaining every detail about my new car. If you are in the market for a new Land Rover I highly recommend Land Rover of Alexandria. More

04 Range Rover Service Thanks LR Alexandria, VA for great service and technical assistance in 2016. Friendly and professional staff. Easy to get things done, with one phone Thanks LR Alexandria, VA for great service and technical assistance in 2016. Friendly and professional staff. Easy to get things done, with one phone call to Dave the Service Mgr Brandi, Service Adviser , great person to work with; professional and good with details and customer's needs. More

Simply the best My car was taken in as soon as I got there at my appointment time and it was done in a timely manner and my truck was washed and clean. My service re My car was taken in as soon as I got there at my appointment time and it was done in a timely manner and my truck was washed and clean. My service rep Steve Lindsey always go above and beyond to make my service experience a great one . Cheers to Steve and the whole Alexandra Range Rover team 👍 More