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Land Rover San Antonio - Service Center

San Antonio, TX

4.2
30 Reviews

30 Reviews of Land Rover San Antonio - Service Center

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October 27, 2023

Fast, professional service. Service usually has a same day turn around, fair pricing, and caters to the customer. More

by Luke-R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Oct 27, 2023 -

Land Rover San Antonio responded

Luke, we're delighted to know you had a positive experience with our team at Land Rover San Antonio. We always aim for quick and professional service! Thanks for the review.

October 22, 2023

John was very attentive and courteous when it came to my questions regarding servicing my vehicle. More

by mariaandrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Oct 23, 2023 -

Land Rover San Antonio responded

Thank you for the review! We appreciate the kind feedback about John and hope to see you again at Land Rover San Antonio!

September 24, 2023

I had an excellent experience with the sales person Jen a month ago when I bought my Jaguar E Pace..but service is a different story..not the kind of service I expected from Jaguar..i brought my car to have More

by gladysph24
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Perez
Oct 18, 2023 -

Land Rover San Antonio responded

Gladys, I'm sorry to read about your experience with our service department. This certainly isn't the level of communication and accuracy we aim for. We'd like to look into this further and make things right if possible. Please reach out at your earliest convenience so we can discuss what happened in more detail - it's important that you're satisfied with all aspects of owning a Jaguar E Pace! Thank you, Sergio Portillo - Sales Director - 832-444-3950

September 14, 2023

I do not recommend using this service department at Land Rover or purchasing from here. I bought a Range Rover and immediately had issues with it that were not disclosed while test driving. We tried to retu More

by Christy James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Oct 18, 2023 -

Land Rover San Antonio responded

Christy, I'm really sorry to hear about your experience. Providing exceptional customer service is our priority, so it's concerning to see we've left the wrong impression. Additionally, I apologize for any unresolved issues with your vehicle. We take claims like this seriously and would appreciate a chance to discuss things further with you directly. Please reach out at your earliest convenience. Thank you, Faylin Miller - Service Manager - 210-595-8165

August 30, 2023

Great experience! The work was completed quickly and correctly and Nathan kept us informed every step of the way! More

by Harold.thomaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClure
Aug 31, 2023 -

Land Rover San Antonio responded

Harold, we're delighted to know you had a great experience with Nathan and our team at Land Rover San Antonio. We pride ourselves on keeping customers informed throughout the process. Thanks for your review!

July 22, 2023

5 stars A big thanks to John and his team. He was attentive, knowledgeable and an expert in making sure the right services were received. I appreciate the services rendered and would gladly re More

by Komi Uvwoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 24, 2023 -

Land Rover San Antonio responded

Komi, thank you for the 5-star review! We're so glad that John and his team provided you with excellent service. Drive safely, and we hope to see you again at Land Rover San Antonio!

July 06, 2023

The service department was top notch, they say owning a land rover can be harsh but it was nice to know they do their best to take great care of you and your vehicle. More

by rrflores84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 07, 2023 -

Land Rover San Antonio responded

We're so glad to hear that you had a top-notch experience with our service department at Land Rover San Antonio! Thank you for choosing us and taking the time to leave such kind words. We'll always be here to take great care of you and your vehicle. Drive safely!

July 05, 2023

David Rockwell and the entire service department at Land Rover San Antonio roll out the red carpet on every visit! More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Land Rover San Antonio responded

Frank, thank you for the kind words! We're glad to hear that David and our service department went above and beyond to provide you with excellent service. We appreciate your support and hope to see you again at Land Rover San Antonio!

June 28, 2023

Great service. I would recommend Jaguar Landing Rover San Antonio to anyone in the surrounding area to have there vehicle serviced. More

by D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jun 28, 2023 -

Land Rover San Antonio responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Land Rover San Antonio team. Drive safely, and we hope to see you back again down the road!

June 19, 2023

David was great very patient and knowledgeable great service. I recommend I left very happy More

by yolandacgarza
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David rockwell
Jun 20, 2023 -

Land Rover San Antonio responded

Yolanda, thank you for the review! We appreciate the kind feedback about David and hope to see you back again at Land Rover San Antonio. Safe travels!

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