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Landers Chrysler Dodge Jeep Ram of Norman - Service Center

4.5

139 Lifetime Service Reviews

481 North Interstate Drive, Norman, Oklahoma 73069

141 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center

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September 21, 2018

"Quik great service!"

- courtneymorehead

They got to my car within 2-3 days of dropping it off (Pauls Valley Jeep service had it for almost 3 weeks and still didn't fix it and I'm the one that kept having to call them), and Theresa kept me updated the whole time.

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Recommend Dealer
Yes
Employees Worked With
Teresa Yargee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"I would not take my vehicle anywhere alse for service. "

- mmccarty1

I have never taken my Ram truck anywhere else for service since I purchased it in 2014. Service advisors and technicians are top notch in every way as far as I am concerned. Thanks! Mark McCarty

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Recommend Dealer
Yes
Employees Worked With
Anthony Busick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you kindly for your continued business! We are happy to hear our team takes such excellent care of you every time you are here. As always, let us know if you ever need anything!

September 19, 2018

"Fixed a big problem fast"

- ladyaxiom

My Jeep began randomly failing to start on vacation causing us to cut the vacation short. The dealership in Colorado could not find the problem. What is a vehicle if you can’t depend on it? Had it reoccur here at home and we had it towed to to Landers. They found the problem, fixed it and I had my Jeep back within 24 hours. Couldn’t ask for better service.

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Recommend Dealer
Yes
Employees Worked With
Braxton Stoneking
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Firstly, we're so sorry to hear about your trip being cut short! We always want our customers to drive a vehicle they can rely on. Secondly, thank you for taking some time to leave a review! We're thrilled that our service team was able to take such excellent care of you. If you ever need anything, you're always welcome here at Landers. Have a great rest of the week!

September 15, 2018

"Oil change"

- G.charlie

No one in service when came to pick up car had to find cashier and look for my car service seemed ok but no one to talk too

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Recommend Dealer
Yes
Employees Worked With
Didn’t get a name had to find my car nobody in service area
Sep 17, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for your feedback, we'll definitely make sure to have more team members present in our service area for customers. We hope you have a great week, please let us know if you ever need anything. Take care!

September 10, 2018

"Great work"

- Suzanneg

Anthony was such a great help to me. I took my Jeep in on a Tuesday knowing they wouldn't be able to get to it until the next day and he called early the next day to let me know it was already taken care of. They had stayed late the night before to get it done. Fantastic customer service - THANK YOU!

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Busick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 10, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Suzanne, we're so happy to hear our service team went above and beyond to make sure you were well taken care of--please let us know if you ever need anything!

September 10, 2018

"Had to get my air conditioning worked on."

- KENTUCKYTLC

I gave Landers Chevrolet a 5 because they were very polite I never had any real problems and they're very professional. YES I recommend you take your car to Landers

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Recommend Dealer
Yes
Employees Worked With
Justin Frank
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Yargee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 10, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for the recommendation! We appreciate your business :)

September 07, 2018

"Poor customer service"

- 1pommom

They lied about coming to pick me up. This has happened twice now. First wait was over an hour in the hot sun. Second wait was 25 minutes in the rain. The actual driver was excellent and not at fault. He was in Edmond and 35 minutes away. When the service center said he would pick me up in 5 minutes

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Recommend Dealer
No
Employees Worked With
Sep 11, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Thank you so much for taking some time to leave a review. We are sorry to hear about the miscommunications, and we’d like to learn a little more about your time with us. Whenever you have a chance, please give our Director of Customer Relations Katy Dornan a call at (405) 321-8228. We look forward to hearing from you.

September 06, 2018

"Great"

- Jennydowd

I was early to my appointment and Anthony got me right in. Anthony and Teresa were very nice and took good care of me. Will return.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Anthony Busick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Yargee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 07, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Jenny, thank you kindly for the positive review! You're always welcome here. :)

August 31, 2018

"Landers"

- JOHNTHANPETTY13

I don’t feel I need to write an essay. Good experience but won’t make the drive again. Go there if you live near by.

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Recommend Dealer
Yes
Employees Worked With
David Kile
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Busick
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Frank
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephen Clark
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Katy Dornan
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Johnathan, thanks for the positive review! Please let us know if you ever need anything. Take care!

August 31, 2018

"Very Pleasant Experience "

- MIchaelOKC

We took our JGC Summit in for “check engine light” and a minor vibration at speed. Anthony Busick, as usual, was most helpful, and the car was ready the next day. And, there was no charge; covered by warranty!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Busick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Landers Chrysler Dodge Jeep Ram of Norman responded

Michael, thanks for the positive review! Let us know if you ever need anything.

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