Landers Chrysler Dodge Jeep Ram of Norman - Service Center

Performed required maintenance in time expressed. Advisor was professional and courteous. Called when service was completed Advisor was professional and courteous. Called when service was completed More

Brought my truck in for Analog speedometer problem. They determined it was a computer problem (Referred to as ‘A Cluster’-no seriously called a Cluster) They sent it off for a new one and it was in in They determined it was a computer problem (Referred to as ‘A Cluster’-no seriously called a Cluster) They sent it off for a new one and it was in in a week. Fixed. Great service in this case. More

Quick and professional service with a staff that was friendly and informative about the work and time to complete it friendly and informative about the work and time to complete it More

This has been the best dealership that I have had the pleasure of being a customer of. Service is always top notch and they go above and beyond! pleasure of being a customer of. Service is always top notch and they go above and beyond! More

It was an okay experience. Since I booked it through the Jeep app, the first customer service rep couldn’t assist so I had to wait for someone else nor where they even tracking Since I booked it through the Jeep app, the first customer service rep couldn’t assist so I had to wait for someone else nor where they even tracking that I had an appointment. I was out of free rotations but the rep included that with my last Jeep Wave covered oil change which I greatly appreciated. It did take longer than estimated and Jeep in Norman could use a better service department but there’s not another option close so this location will be just fine. More

Nice people, don’t get me wrong, but totally screwed up a transmission cooling line recall repair. Every time you try to get a repair done they are two weeks out. The last repair I needed done I went to Fron transmission cooling line recall repair. Every time you try to get a repair done they are two weeks out. The last repair I needed done I went to Frontier in El Reno Oklahoma. I was in and out in two days. The only reason it wasn’t done the first day was because of parts. More

I had an appointment in which my car sat at the dealership for several days before even being looked at. It seemed as though the tech only looked at one thing a day. Them saved the most urgent repa dealership for several days before even being looked at. It seemed as though the tech only looked at one thing a day. Them saved the most urgent repair for the last, only to need to order a part. Prices seem outrageous for the two things they've done not under warranty. More

They fixed what another shop told them needed done. I called afterwards and ask for the air conditioner to be checked. It had already had Freon added but was told a line might need fixed by another sho I called afterwards and ask for the air conditioner to be checked. It had already had Freon added but was told a line might need fixed by another shop. The air was not checked and continues to not work. I do not have the time to bring it back at this time. This could have been added at the time it was in Landers. More