Landers Toyota NWA

Best service I have ever received. Tim is very knowledgeable about the brand and always goes out of his way to take care of my needs. He even personally fixed my tire pressure for me. Tim is very knowledgeable about the brand and always goes out of his way to take care of my needs. He even personally fixed my tire pressure for me. Great service department. More

they take so long do my service appointment was at 4 get off after 5 pm losing my car antenna i ordered parts for my car bring wrong parts off after 5 pm losing my car antenna i ordered parts for my car bring wrong parts More

Barry the salesman was amazing! ! He was funny and stayed engaged during the whole process!! ! He was funny and stayed engaged during the whole process!! More

The service guy was a nice and chill guy. Explained everything thoroughly. He also didn’t try to sell me anything unnecessary, only recommended what I might need. Explained everything thoroughly. He also didn’t try to sell me anything unnecessary, only recommended what I might need. More

Loved working with our sales guy, he was great in showing us the car and explaining all of the features. We didn’t buy it at first we walked away and returned a few hours later. No pressure, He made sure w us the car and explaining all of the features. We didn’t buy it at first we walked away and returned a few hours later. No pressure, He made sure we were informed every step of the way. They for sure care about their customers! More

Johnny G is a great service rep. You don’t have to ask several times and you get what you asked for. You don’t have to ask several times and you get what you asked for. More

Was told my truck was Toyota certified for 100,000 miles UNTIL we were at the singing table, then I was told it was NOT certified. I’m not an idiot, I know he purposefully mislead me until we were at the s UNTIL we were at the singing table, then I was told it was NOT certified. I’m not an idiot, I know he purposefully mislead me until we were at the signing table. The car was on the lot for an extended period of time for a reason, but he played dumb. To have peace of mind, I ended up paying $2,000 for an extended warranty. 2 idiotic plays on my behalf - I was just excited to buy a truck so I breezed through the car salesmen omission of information and talked myself into the extended warranty. After about 2 days, I noticed the truck had significant scratches that I didn’t notice when I bought it. I’ve tried to get it repaired about 3 times, but my sales rep was never at work on the days I arrived - apparently he was the only person that could help with a touch up paint job? Months later, I was told over the phone that they would do the touch up paint the same day I got my oil change - I showed up and of course no touch up paint on site. I didn’t need an oil change, I just wanted my paint touched up and an early oil change wouldn’t hurt. I then spoke with the sales rep that sold me my car and said he would take care of me with a touch up paint job the following week. Well he stopped responding and took no proactive approach to make sure I was taken care of. A good sales rep that wants future business would proactively follow up. We have another kid on the way so the wife needs to upgrade her 2014 Explorer to a new highlander or sequoia. I would love to give my business to Lander, but their customer service is trash. If this review gets someone to resolve my concerns, then perhaps I’ll get the new car next month at Lander. If they ignore this (which I expect), I’ll take my business to Fayetteville. More

My salesman, Sean, was professional and friendly. Making looking for my Subaru enjoyable and informative. Josh in the business center was quick and laid back making the whole process comfortable. Tha Making looking for my Subaru enjoyable and informative. Josh in the business center was quick and laid back making the whole process comfortable. Thank you, Landers Toyota! More

The salesman, James was attentive to my needs. It was amazing that he found two vehicles in stock. There was no pressure making for a pleasant experience. Everything went quickly and smoothly. It was amazing that he found two vehicles in stock. There was no pressure making for a pleasant experience. Everything went quickly and smoothly. More

Easy to work with, knowledgable. I have bought from here before and Will buy from them again. I have bought from here before and Will buy from them again. More