Landmark Honda

Doris was exceptionally helpful and friendly. This was my first time buying a used car and she helped make the process less torturous. After trying a mediocre car, she suggested the car I ended up buying - a first time buying a used car and she helped make the process less torturous. After trying a mediocre car, she suggested the car I ended up buying - a very reasonably priced and low-use Buick. More

I purchased my car (New, 2008 Civic) from Landmark Honda in December 2007, and have had my car serviced there since then. I have ALWAYS had nothing but positive experiences when I take my car for service. in December 2007, and have had my car serviced there since then. I have ALWAYS had nothing but positive experiences when I take my car for service. So much so, that I will not TAKE my car ANYWHERE else. I receive quality service, and the team members are always happy, helpful, and friendly. They do everything possible to make sure I get excellent customer service. I don't know a lot about cars, and every time I go to Landmark, the service team patiently explains the diagnosis, and if needed, will show me the problem, so that I can better understand the situation. I was at Landmark, most recently on Friday, April 12th, because my car broke down while I was en route to North Carolina, the previous evening. I got approximately 80 miles from Alexandria, and my engine completely burnt out. Rather than have my car towed to a local area shop, I insisted that AAA tow my car back 80 miles, to the Landmark Dealership. First thing, Friday morning, Gus, had my car looked at. I went back to the shop later that morning and he showed me the damage to my engine, and explained exactly what happened. I would need a BRAND NEW ENGINE and a rental car for several days, while parts were ordered and my car could be repaired. Gus submitted a claim to his manager for Honda's approval to PAY for the total expense of having the engine replaced. Within a few hours, the claim was approved, and Gus called me with the good news and the estimated timeline for the repair. This just goes to show how much this dealership believes in going the extra mile to provide superb customer service. The fact that they were willing to pay almost $10,000 for the parts and labor, was incredible. Something else that is amazing, is that my car was ready ahead of schedule. This kind of job could have taken a week, easily, but 3 days passed, from the time the parts arrived, until the time my car was road ready again. I know that when I take my car to Landmark, I will be dealt with in a professional manner, and that this team will do everything possible to minimize any inconvenience and/or wait time. They will not juggle you around or talk to you in circles. At the same time, the quality of the service is something that can not be beat. It's by far the best dealership in the DMV!! More

My 2003 Honda Pilot has passed 165,000 miles. I purchased it at this dealer and have faithfully used Landmark Honda because from the beginning I received speedy service, good advice, good value and purchased it at this dealer and have faithfully used Landmark Honda because from the beginning I received speedy service, good advice, good value and reasonable cost. Sean has been my service rep throughout. I'm very grateful to have a one on one relationship for continuity and just plain personal service. Sean has often gone the extra mile for me in handling things that have come up. And with the backing of the rest of the service team, he's usually gotten me back in my car in short order. I'm going for 200K or more, something I've never done before. And, knock on wood, I'm in a car that I feel confident will not let me down since Sean and I have tended it with care. Give him a star! More

Excellent experience from the first introduction to closing of the new car deal. Everyone at Landmark Honda was friendly and very customer focused. Delivery was without any problems and as always, th closing of the new car deal. Everyone at Landmark Honda was friendly and very customer focused. Delivery was without any problems and as always, the Honda product is superb! More

Great deal, great service, only reason to think of a 4 in the one column was the length of the wait from signing the deal to getting through the back office due to them being busy, that was a back office thi the one column was the length of the wait from signing the deal to getting through the back office due to them being busy, that was a back office thing not a sales thing. Karim was knowledgeable, professional and friendly. Highly recommend him to work with. More

My sales rep continued to email me with the latest pricing. I ended up returning to the dealer and getting a great price. They even expedited my service there. Made everything easy. pricing. I ended up returning to the dealer and getting a great price. They even expedited my service there. Made everything easy. More

My experience with Doris Jenkins was very pleasant during my recent used car purchase! She was very friendly and professional through out the whole process and was very knowledgeable. She went out of her w my recent used car purchase! She was very friendly and professional through out the whole process and was very knowledgeable. She went out of her way to make sure all of my questions and concerns were addressed! I would highly recommend Doris and the entire staff at Landmark Honda to anyone in the market to buy a new or used car and I will purchase my next vehicle from them in the future, And will recommend them to anyone I know in the market to purchase a car. Thank You Doris for your help and keep up the good work!! More

We thank Mikhail Veshchev for his assistance with the purchase of our 2010 Honda Accord Crosstour. We have had it for over a week now, and we love it more and more everyday. We want to thank Mikhail fo purchase of our 2010 Honda Accord Crosstour. We have had it for over a week now, and we love it more and more everyday. We want to thank Mikhail for being so courteous, patient, knowledgeable and for listening to our concerns. Mikhail was not only helpful, polite, and pleasant but also very familiar with modern vehicles. What we probably appreciated most was the fact that Mikhail was not an overbearing or a high-pressure salesperson. As you can tell, we were very pleased with our car buying experience at Landmark Honda. More