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Landmark Honda - Service Center

Alexandria, VA

4.6
296 Reviews

296 Reviews of Landmark Honda - Service Center

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April 15, 2024

Value customers; Very Good customer etiquette; Provide real-time estimates/quotes with no deviations; and Good turnaround time; More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy Ampong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bouna Ndiaye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Landmark Honda responded

Thank you for the review!

March 26, 2024

I'm really satisfied with services provided by honda landmark. Jairo is a great person taling extra time to give full detail of services provide besides he let me know future serviced need to run my hon More

by victor.korner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Diaz
Apr 19, 2024 -

Landmark Honda responded

Thank you for sharing your experience with Jairo! We're delighted to hear that he provided you with excellent service and took the time to explain the details of the services provided for your Honda CR-V. If you have any further questions or need assistance, feel free to reach out. Thanks for choosing Rosenthal Landmark Honda!

March 14, 2024

Great customer service I would like to thank Richard, the customer service representative. He is always very friendly and helpful. More

by dtamiru1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard scherff
Apr 19, 2024 -

Landmark Honda responded

Thank you for your kind words! We're delighted to hear that Richard provided you with great customer service. We'll be sure to pass along your appreciation to him. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing Rosenthal Landmark Honda!

March 08, 2024

Always a pleasure to deal with. Richard is great! Very knowledgeable and responsive. A pleasure to More

by Kgleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in Service
Apr 19, 2024 -

Landmark Honda responded

Thank you for the great review. We're thankful that Richard provided you with great customer service. We'll be sure to pass along your appreciation to him. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing Rosenthal Landmark Honda!

February 28, 2024

Once again, the service at Landmark Honda was excellent. Working with Service Rep, Sean, is always a good experience. More

by notyarddtr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Keirney
Mar 07, 2024 -

Landmark Honda responded

Thank you for the 5-star review! We are happy Sean and the team were able to help you out and we look forward to seeing you again next time.

February 26, 2024

The dealership is 2 blocks from me and I not only buy my cars their, but have them serviced by them. They are great!! More

by Dtollak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 28, 2024 -

Landmark Honda responded

Thank you for the 5-star review! It is our joy to be able to help those in our community and we appreciate your feedback and loyalty.

February 23, 2024

Service was excellent! Tim the service representative was helpful and very knowledgeable. He made sure that I knew the pertinent information about my new car. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Godinho
Feb 28, 2024 -

Landmark Honda responded

Thank you Joan for the review - we are happy Tim was able to help and we hope we can help again when needed in the future.

February 16, 2024

The cost of service is getting out of control. Please stop increasing the service charges frequency. I paid $65:84 plus tax for my previous visit when I do oil change. Today I paid $77.33 includin More

by Geddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy Ampong
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Service today. 4 new tires. Service Advisor was Ricardo. Appointment made, car in for time stipulated. Ricardo had car back while I waited. Great service. More

by billdp23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Feb 28, 2024 -

Landmark Honda responded

Thank you for the review - we are glad Ricardo was able to help. We look forward to seeing you again next time!

February 13, 2024

I had an appointment for an oil change, and my car was taken on time, and everything was done professionally. I was given recommended service that I will return to have done at a later date. Very satisfie More

by Sherry.Welch24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kearney
Feb 28, 2024 -

Landmark Honda responded

We're happy to hear that Sherry! Thanks for the 5-star review, we look forward to seeing you again.

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