Was sold a used 2012 Silverado from Jimmy T - drove it very little from purchase in Sept to Oct due to motorcycle driving. First maintenance was about $150 - second maintenance - $2,100 - NO heat on drivers side (which impacts defrost and whole truck), frozen brake lines (Jimmy tells me this happens in New England), dead battery and ball joints.
I paid for the battery and in two maintenance visits spent $750+ and was offered to split the difference and pay an additional $965 for their failure to sell me a safe vehicle.
Jimmy a week ago told me he have the Manager call me - still NO call.
Jimmy keeps telling me brake lines freeze in New England, as an excuse rather than take the blame and fix them. I would NOT have purchased this vehicle had I known it needed almost $2,800 in regular repairs -
Picked up my daughter and gf last night, around 10pm in the storm - NO HEAT, NO DEFROST - driving down the highway as carefully and safely as I could. My daughter questions WHY don't these things work dad, didn't you just buy this truck?
Disgusting, wretched people who treat customers like wallets - they care little about people's safety, return customers and quality service.
Stay clear of this place - I can recommend smaller dealers who will pay far more attention to detail and care what's behind the wheel of your next vehicle.