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Larchmont Chrysler Jeep Dodge

Larchmont, NY

5.0
338 Reviews
Call Dealership (914) 636-3030
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2533 Boston Post Rd

Larchmont, NY

10538

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338 Reviews of Larchmont Chrysler Jeep Dodge

January 19, 2022

Great and Fast Service. Beautiful Cars. Professional Employees. Came in on a Tuesday and took my car home the same day with plates. More

by nwaiwuemmanuel28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleanor Gulla
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Jan 19, 2022 -

Larchmont Chrysler Jeep Dodge responded

Hi there, It is wonderful that our team could get you the vehicle you wanted in a timely manner. Enjoy your purchase and thank you for choosing Larchmont Chrysler Jeep Dodge Ram. Know that we are always here should you need us.

Helpful
January 18, 2022

Absolutely hate this place!! Anyone that posted 5 stars is told by staff to do so…. You guys are terrible hit my brand new car when I left for an oil change and charged me a fortune no sorry not to mention More

by Kingvinnie83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
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Jan 18, 2022 -

Kingvinnie83 responded

Absolutely hate this place!! Anyone that posted 5 stars is told by staff to do so…. You guys are terrible hit my brand new car when I left for an oil change and charged me a fortune no sorry not to mention picked up my car after being fixed! Ton of marks all over my car!! Disgusting absolutely hate this dealership!!! AGAIN ANYONE THAT RATED 5 stars are told to do so by staff

Jan 19, 2022 -

Larchmont Chrysler Jeep Dodge responded

Hello Vinny, First, I would like to apologize for the unfortunate incident that took place on our service grounds that has since been resolved. I have also reached out to you several times personally and have had no response. When your vehicle was damaged by another customer in the lot, it was addressed quickly; you exchanged insurance information with the customer and the authorities were contacted and showed up immediately to intervene. We ordered parts for you from our Parts Department and our local auto body shop took your vehicle. Your vehicle was repaired professionally and with extreme urgency. The customer who accidentally damaged your vehicle took full responsibility and the matter was resolved months ago. It is difficult to fathom that you have posted such an inaccurate review to purposely mislead viewers to what actually took place. We place a tremendous amount of pride in how we treat our customers and deal from a place of absolute integrity. If you still would like to speak about the since resolved matter, feel free to return my phone calls or send me an email. Thank you again and look forward to hearing from you soon. Theon Mims General Manager Tmims@larchmontjeep.com J.D. Powers Customer First Award Winning Dealership for Sales & Service Excellence 2021 DealerRater Consumer Satisfaction Award Winner

Helpful
January 12, 2022

Great experience with them! Excellent attention ! Very friendly! We highly recommended Larchmont dealer to all our friends! More

by Raquel Delima
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr.Mike Carrion, Mr. Theon.
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Jan 13, 2022 -

Larchmont Chrysler Jeep Dodge responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Larchmont Chrysler Jeep Dodge Ram.

Jan 13, 2022 -

Raquel Delima responded

You are very welcome! We are in love with our new Wrangler High Altitude. Thank you.

Helpful
January 08, 2022

Fernando was extremely helpful and responsive to our inquiries. Everyone was also very friendly and accommodating. More

by C.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gulla
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Jan 08, 2022 -

Larchmont Chrysler Jeep Dodge responded

Larchmont Chrysler Jeep Dodge Ram wants to thank you for the five star rating! We appreciate the comments regarding the visit.

Helpful
January 07, 2022

Prompt service with no issues. Friendly atmosphere. Waiting on showroom for oil change and was in and out in 30 minutes. More

by Sconner38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Jan 07, 2022 -

Larchmont Chrysler Jeep Dodge responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
December 27, 2021

Loui was my sales contact, he’s is being amazing and knowledgeable & gave us suggestions about different options, ok always recommend it More

by Pedro F123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie
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Dec 27, 2021 -

Larchmont Chrysler Jeep Dodge responded

Hi Pedro, We are thrilled that you found our Sales Department to be amazing and knowledgeable. At Larchmont Chrysler Jeep Dodge Ram we appreciate your recommendation and we look forward to working together in the future.

Helpful
December 19, 2021

Garfield Heron was a phenomenal salesman. He made the process seamless and fun. He understood everything that I wanted. More

by brittney.levy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Heron
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Dec 20, 2021 -

Larchmont Chrysler Jeep Dodge responded

Brittney, thank you for sharing your wonderful review of our Sales Team here at Larchmont Chrysler Jeep Dodge Ram. We strive to provide amazing services for our customers. We value your business.

Helpful
December 17, 2021

Always a great experience at Larchmont Chrysler Jeep. I have been doing business with them for over 20 YEARS! All the employees there from Sales to Service are top notch! More

by EMR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theon,Jack,Lou and Fernando
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Dec 17, 2021 -

Larchmont Chrysler Jeep Dodge responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

Helpful
December 17, 2021

Brien was great and knowledgeable! The process and smooth and we are pleased! They had the car we wanted on the lot. More

by Jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brien Goodwin
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Dec 17, 2021 -

Larchmont Chrysler Jeep Dodge responded

Hello Jill! We appreciate your kind feedback and we are pleased to learn our Sales Team provided you with a smooth and easy purchasing experience. Thank you for choosing to do business with Larchmont Chrysler Jeep Dodge Ram.

Helpful
December 12, 2021

Fernando was amazing again! He made my third jeep purchase with him as easy as could be. The entire team at larchmont provided amazing and timely customer service. Will definitely be returning for a More

by Valeriepaez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gulla
Report | Print
Dec 13, 2021 -

Larchmont Chrysler Jeep Dodge responded

Valerie, thank you for tkaing the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great third new Jeep and was able to make your overall experience at our dealership amazing. If you ever need help with your third new Jeep, feel free to give us a call at Larchmont Chrysler Jeep Dodge Ram.

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