I brought my car in for a simple problem with the starter, when they could not find the issue after one try they called me to come get the car. When we got our car back the track of the seat had been broken, it was working just fine when we brought it in. We brought it back the next day, and they held on to my car for 2 days. When we finally heard back from them they told us that they could not have possibly broken the seat because it is in their policies not to touch the seat, they then gave us a wonderful quote of $800 to fix it or $200 dollars if we wanted to scavenge for a used part. I have a dash cam in my vehicle which caught one of the technicians calling the car “a piece of xxxx” and another technician messing with the seat. I went back to the dealership to talk with manager, he took my information but other than that would not give me the time of day, I asked if he wanted to see the footage and he told he believed me, and would call me back after the weekend. 2 WEEKS LATER, 2 PHONE CALLS LATER, and no call back so I go into the dealership to try and talk with someone, I talked with the service departments manager who told me that they did not break my seat over and over again and that there was nothing he could do. So now I have broken seat and the problem with car that I brought it in for is still happening. Don’t expect a call back, if you’re a woman don’t plan on getting the time of day to talk with a technician, and don’t expect them to spend longer than 10 minutes trying to figure out what is wrong.