Spokane Hyundai

Made appointment online for an oil changed 1 week in advance. Upon arrival was told had to wait because everyone was going to lunch. Showed them the appointment confirmation and was begrudgingly told to advance. Upon arrival was told had to wait because everyone was going to lunch. Showed them the appointment confirmation and was begrudgingly told to wait in the waiting room and they would do the change. No more than 15 minutes later was told car was ready. I paid them went to my car. When starting the car the add windshield washer fluid light came on! Tried calling the dealership from my car, no answer! Looked at the paperwork and all the checkboxes were checked off showing all systems and fluid levels ok. Went to parry’s store and bought washer fluid and filled tank myself and the light saying add fluid went out. Checked my oil and it looked like dirty oil. I’m not a mechanic by trade but know the difference between new fresh oil and oil that has mikes of use. I don’t think they even changed the oil. More

Was very honest about the availability of the model I was interested in. Unfortuantely, they had none and were only scheduled to get one that was not the color I wanted. interested in. Unfortuantely, they had none and were only scheduled to get one that was not the color I wanted. More

Took my car in to be serviced in July. Was told the vehicle was fixed after the alternator was replaced. Car had same issues on the way home from the dealership. Brought car back 3 differe Was told the vehicle was fixed after the alternator was replaced. Car had same issues on the way home from the dealership. Brought car back 3 different times for them to tell me it needed a new transmission instead. Car is still at the dealership and no one will respond to my calls. Got corporate involved and still no help. Absolute worst dealership and service around. More

Went in on a Sunday so we understood they weren’t at full staff. Went on the site the night before to inquire about a vehicle and was contacted the morning of by the salesperson which was nice. Then was cont staff. Went on the site the night before to inquire about a vehicle and was contacted the morning of by the salesperson which was nice. Then was contacted again stating the vehicle was already scheduled for a test drive, no biggie. Get there and was greeted and told they were still out and when they come back if they don’t want it the we can test it, which was fine. Was told to wait in waiting area and was not talked to or asked for credit checks or insurance or anything for over half an hour. Then told only that other customer was still driving it. Another 20 minutes and they come back asking for insurance and the keys to our potential trade in. Nothing about checking credit or anything else. Was asked if I had looked at site for other cars and I said yes but nothing else looked as good as this one. Another 30 to 40 minutes later we are told they are buying the car which is fine we understood but said they had no idea if they could afford it so to go to lunch and see if deal falls thru. They also stated that our cars appraisal without even looking at mileage even was 2k under what we owed( it was a 2 yr old car with 8900 miles and the new version of it couldn’t even been bought in the area and another affiliate of theirs had the same model and features with 10k more miles for over 9k what they offered me. I was then told they’re gimmick if we are a 1 price dealer and to go down the road because car max is paying and I quote “stupid high prices”on used cars. At that point we left and dealer said they would let us know if the other deal falls through. Went home and got the text it was sold and that’s okay. But without even being told they have new inventory not on the site yet and other similar vehicle on site with coming soon I was given no other option. I guess I should feel lucky to not get the high pressure sales pitch but to not at least attempt to help my get into something I’ve wanted forever they dismissed us. Was on Facebook and Wendle popped up and had a truck that was 8k more than the one I was looking at at Spokane Hyundai but they actually showed realistic financing and payment. My wife said let’s take a chance and guess what. Got my truck.FYI Wendle paid 4 k more on the trade in and will still be able to make money on the resale More

A year ago Larry. H Miller advised me my car was burning oil And to bring my car in every 1,000 miles so they could monitor it. After a year they Determine that that was normal. If it was so normal wh oil And to bring my car in every 1,000 miles so they could monitor it. After a year they Determine that that was normal. If it was so normal why was I bring in my car so they could watch it for a year. More

My wife and I traded in a Toyota Corolla to get our Sonata and the vibes were great. No pressure buying experience and very friendly staff along with a very good price made our experience 5 star! Highl Sonata and the vibes were great. No pressure buying experience and very friendly staff along with a very good price made our experience 5 star! Highly recommended! More

BEEN TRYING FOR MONTHS TO CANCEL SERVICE CONTRACT Purchased a "Service Contract" with my truck. After reading thru it, decided to cancel it as it costs too much. Contacted the dealership many times. P Purchased a "Service Contract" with my truck. After reading thru it, decided to cancel it as it costs too much. Contacted the dealership many times. Phone calls, emails, social media, and still, almost two months later, contract is still not cancelled! More

Very easy dealing with Rodney Brown. Was very quick and he was very informative on the vehicle. Also shout out to Toni Cornell for her help in setting up appointment he was very informative on the vehicle. Also shout out to Toni Cornell for her help in setting up appointment More

Horrible I bought a extended warranty with my vehicle but, now Spokane Hyundai does not sale the warranty any longer and suggested I travel to Eagel Idaho to I bought a extended warranty with my vehicle but, now Spokane Hyundai does not sale the warranty any longer and suggested I travel to Eagel Idaho to have the work done. After, they realized that was over an 8 hour drive with no AC they offered to still do the work because they sold it to me. Alex, Let me sit in the waiting area for 3 hours. I had to travel from Coeur d Alene. I went out asked several times if my vehicle was ready. It was sitting in the lot for two hours. I was then informed that they could not do the repairs and I had to take it to a Dodge dealer. The AC still isn't fixed. Alex keeps hounding me to pay a bill I have never received. I explained that i have a disappearing deductible on my warrant so how do I have a bill. More

Great people, great experience I was looking for a mid size SUV and Alan was a great sales person to work with. He was friendly, knowledgeable and there was no pressure to buy. I was looking for a mid size SUV and Alan was a great sales person to work with. He was friendly, knowledgeable and there was no pressure to buy. More