I was in transit on December 28, 2016 to move to Thornton Colorado and was driving on I 70 West heading for Denver. My driver rear tire
blew out that evening on I 70.. I heard a massive thud and explosion and an over whelming noise, a whine really. I luckily was not riding near other vehicles, nor was a semi beside or behind me. I surmised pretty quickly that it was a blown tire and I slowed down and was able to navigate to the side of the interstate. I put on my hazard lights and
exited the car in the pitch dark, had a small flashlight and saw the tire was blown. I could smell burning rubber. A tow truck arrived and changed out my spare tire.
Since I was moving and the move truck was due at my new home the next day, I could not deal with the issue of the tire until Dec 30.
ON December 30, 2016 I visited the nearest Toyota dealership which was in Boulder Colorado. My car was purchased from Jay Wolf Toyota in Kansas City Missouri. It was new when purchased, and is a 2015 Venza and had 16,500 miles on it when the tire blew. I had it serviced in Kansas city before my trip , in December 2016. The tires were checked and rotated at that time. I had purchased a service agreement with Toyota.
The Service Department at Larry H Miller Toyota looked at the tire and said they were not sure what happened to it. The manager said it was not under warranty that a dealership can only warrant the car parts or systems and not the tires. They also told me they had none of the same tires in stock and best they could do was sell me 4 new tires. Told me to be careful driving on the spare for sure.
I found their service pathetic; very closed ended response to my needs .. I left and was distraught as being in a new city, with a bum tire and a dealership that offered no support. I found on line at the Tire Warehouse the tire I needed and had it shipped to my home. I have since contacted Michelin Warranty department that informed me that tire is under warranty and I am in process to attempt to get part of the purchased price I have already paid for a new tire.
Here's to my surviving a far from a professional experience at Miller Toyota. I shall take my future maintenance sessions to another dealer near my new home in Thornton..