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Larry Puckett Chevrolet - Service Center

4.6

15 Lifetime Service Reviews

2101 Cobbs Ford Rd., Prattville, Alabama 36067

15 Reviews of Larry Puckett Chevrolet - Service Center

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May 18, 2017

"Body Shop Service"

- Cfreeland

Great body work, first class painting and even a detailing my car before pick-up. Great service and quality workmanship! Thanks LPC for the great service!!!

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Recommend Dealer
Yes
Employees Worked With
Larry Dennis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 16, 2016

"Great Service "

- Chevy Girl

Great friendly service. George answered all my questions in a friendly way and he was very understanding. I would recommend all my friends and family to them because they are the best around.

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Recommend Dealer
Yes
Employees Worked With
George
December 08, 2016

"Great service!!"

- James

When I first moved here, I was stressing the search for a dependable service center for my vehicle. After getting introduced to Justin Schmalenberder, he made sure that I would be in good hands with his advice and direction and he never lied!! I dare go anywhere else and always prefer him as my advisor! I always receive excellent service and advice.

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Recommend Dealer
Yes
Employees Worked With
Justin Schmalenberder
October 14, 2016

"Chevy Cruze"

- Duane88

I have a 2014 Chevrolet Cruze that I'm just completely unhappy with. The deal is the salesman that sold us the car was fantastic. The service we get when we take it in is usually prompt and professional. They kind of fib about prices a little. $110 diagnostic but they usually don't charge more than $55, because everyone knows that's a rip off. The reason for the comment is the car is just crap. You'd expect a new car to last longer than 60,000 miles. Expessialy since I had a geo metro last for 135,000 miles. First the idle gets rough and the other systems start failing. They say it's the battery, so you replace that, but that's not it because the idle is still rough and shuts off when the a/c is on and it's idling. I really wish other places would take the warranty so I could take it somewhere else for another opinion.

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Recommend Dealer
Yes
Employees Worked With
Justin, Chip
October 10, 2016

"Brake complications"

- Ty_yel

Bought my truck in November of last year and a few weeks ago I got a service brake assist warning, took the truck on a Monday, got it back the following Friday before lunch. While going to get lunch the brakes messed back up so I took it back that afternoon, I get it back the following Wednesday, on Friday my brakes went out again. Two strikes was enough, I took my truck to another dealership to let them fix it. Courteous and professional staff but it doesn't matter how nice you are if you aren't capable of fixing vehicles when they mess up.

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Recommend Dealer
No
Employees Worked With
Marie
October 05, 2016

"Great service department"

- Nancy

The service was excellence. Justin was very knowledgeable about my vehicle maintenance appointment. They had my vehicle ready in a very timely manner. I will defiantly be back.

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Recommend Dealer
Yes
Employees Worked With
Justin
October 05, 2016

"Always a great experience"

- nysteelerfan

Since 2010 I've been using Larry Puckett to service my Camaro, now I'll be bringing my 2016 Silverado. Marie, my service rep, has always been very friendly and ensures I am satisfied with the work being done to my vehicles. There is no one else I would go to to service my Chevy's and I actually live only 5 miles from another dealership.

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Yes
Employees Worked With
Marie
September 22, 2016

"GREAT Service Dept"

- Dolt_97_60452

Justin from the service department was very helpful. Third time he has helped me and is always professional! Is not there to take your money, is there to fix your issue and do it quickly.

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Recommend Dealer
Yes
Employees Worked With
Justin
August 25, 2016

"Timely service"

- Hogfan

Our Silverado pickup was rear ended recently and we selected Larry Puckett Vhev to do the repairs, the work was done within the estimate and in half the estimated time. We are very satisfied with the service and will continue doing business with them. Staff was very courteous.

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Recommend Dealer
Yes
Employees Worked With
Allen Manning
August 13, 2016

"Great service visit"

- Will9739

Another great service visit at Larry Puckett Chevrolet. Chip made sure that my new parts were ordered and recieved in a timely manner and the repairs were completed sooner than I expected. Great job!

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Recommend Dealer
Yes
Employees Worked With
Chip
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