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Laurel BMW of Westmont

Westmont, IL

4.6
946 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 946 reviews

April 05, 2023

I love this dealer, Laurel BMW of Westmont, their staff is very polite, the dealer is very clean, the service is always good, I would never go anywhere else. More

by troche72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott
Apr 08, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

I came in for a simple oil change and micro filter replacement. My car was ready in just under an hour. It was washed and vacuumed, James Randell was very helpful and accommodating. Overall I had a ve More

by msepek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randell
Apr 07, 2023 -

Laurel BMW of Westmont responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 03, 2023

I absolutely love this dealership! Andrew Szotak my tech, is outstanding! He explains everything to me so that I understand any services my vehicle may need now or in the future. Eve More

by sheila.valdez
Recommend Dealer
Yes
Employees Worked With
Andrew Szotak
Apr 07, 2023 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

March 30, 2023

I can say nothing but superlatives for the service and the people, especially James Randall. Their service is fast and efficient and I knew, and agreed to, all of the work before it was performed. More

by phand9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Apr 04, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

Glad you asked for my comment. I came in for a simple brake light on, pads needed replacing, fluid low, Blake proceeded to attempt to sell me $4700 worth of mechanical issues. At a More

by Kurtz450
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Blake
Apr 01, 2023 -

Laurel BMW of Westmont responded

Hi, we are deeply disappointed by your experience at Laurel BMW of Westmont. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (630) 537-0311 to discuss what we can do to help.

March 27, 2023

Everyone at the dealership is friendly and willing to help you at any given time. Advisor Jay B. Is very knowledgeable about my BMW and helps me with understanding the maintenance needs to keep it runnin More

by pkj4567
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Mar 31, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Professional service writer. fast service, fair pricing, clean facility, attentive listening will come back again for service needs More

by ronald.zgobis
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Recommend Dealer
Yes
Employees Worked With
DEAN
Mar 27, 2023 -

Laurel BMW of Westmont responded

Hello Ronald, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

March 23, 2023

Great customer service. Keeps you informed on the status of your car. The car is always clean when you get it back. More

by jkkarosas
Recommend Dealer
Yes
Employees Worked With
Mike Collins, Mike Buzelli
Mar 27, 2023 -

Laurel BMW of Westmont responded

Hello , thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

March 21, 2023

Great service and updates customers on the status of the car..caters to customers preferences More

by eggietz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Labak, Andy
Mar 24, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

James is very professional , and friendly . A big change in what I encountered before .The staff on my previous visit treated me very poorly ,unprofessional and looked at me like I was an alien More

by fylis57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 20, 2023 -

fylis57 responded

James is very professional , and friendly . A big change in what I encountered before .The staff on my previous visit treated me very poorly ,unprofessional and looked at me like I was an alien.

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