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Lawton Kia - Service Center

Lawton, OK

4.6
1,825 Reviews

1,825 Reviews of Lawton Kia - Service Center

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August 20, 2024

Debra is always delightful. Very helpful and communicative. Gets me in and out as quickly as possible. More

by tianamaesnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Lawton Kia responded

Thank you for the feedback! We're glad to hear that Debra consistently provides you with excellent and efficient service. We appreciate your continued trust in our Lawton Kia team!

August 20, 2024

Lawton Kia is a great dealership to do business with, I would definitely recommend them to anyone in the market for a vehicle or service. More

by STEPHANIE.MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Lawton Kia responded

Thank you, Stephanie! We’re delighted to hear you had a great experience with us. Your recommendation means a lot!

August 19, 2024

The lack of rental cars was disappointing. Initial check in was smooth and service dept reps were friendly. Car was warrantied and happy with the results. More

by AFH87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you for your feedback. We’re glad to hear you were pleased with the service and results, but we apologize for the inconvenience regarding rental car availability. We appreciate your comments and will work to improve this aspect of our service.

August 19, 2024

Not happy at all with the service department. I spent $2700 and the problem with my vehicle is still unsolved. They didn't test drive it before or after the first diagnosis. Then said it was the More

by TKlaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

I’m really sorry to hear about your experience. It sounds like there were significant issues with the service provided. Please reach out to us directly so we can address this matter and work towards a resolution. Your satisfaction is very important to us.

August 18, 2024

Very friendly and excellent work done. Very happy with the service and professional. I appreciate it More

by jessica.ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

Thank you, Jessica! We're glad to hear you were happy with the friendly and professional service. We appreciate your feedback and look forward to serving you again!

August 17, 2024

Everyone was extremely helpful and nice. Everything was explained perfectly and my car was back on the road quicly. More

by JOHNSON8506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you for your feedback, Johnson8506! We're glad to hear that our team was helpful and that your car was quickly back on the road. We appreciate your kind words and look forward to assisting you again!

August 17, 2024

They were fast and efficient. Plus they washed and vacuumed my car. I left happy. More

by lytle.janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

Thank you, Janie! We're glad to hear you were happy with the fast and efficient service, and that we took extra care with your car. We appreciate your feedback!

August 16, 2024

Service was great. Everyone was friendly and helpful. I would recommend this dealership to others More

by chrissy.hatton78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you, Chrissy! We're delighted to hear you had a great experience with our team. Your recommendation means a lot to us, and we appreciate your feedback!

August 13, 2024

Friendly staff! Everyone was helpful and resolved any issues/questions I had! Shuttle service was absolutely great! Definitely will be coming back if my car ever nee More

by jeremiah.robles03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lawton Kia responded

Thank you, Jeremiah! We’re glad to hear that our friendly staff and shuttle service made a positive impression. We look forward to seeing you again if you need any future service. Thanks for your kind words!

August 13, 2024

great service and staff are very helpful and friendly Shout out to Darren and Vicenzo More

by cw130063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lawton Kia responded

Thank you for the feedback! We're delighted to hear that Darren and Vicenzo provided great service. We appreciate your kind words and look forward to assisting you again!

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