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Lawton Kia - Service Center

Lawton, OK

4.6
1,824 Reviews

1,824 Reviews of Lawton Kia - Service Center

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August 03, 2024

Always easy to schedule and Allan and the staff are very good and easy to communicate with for all my questions. More

by beverlyann.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lawton Kia responded

Thank you, Beverlyann! We’re glad to hear scheduling is easy and that Allan and the staff have been helpful with your questions. We appreciate your feedback!

August 03, 2024

Mike Rosa did a great job! He was great to work with and even though it started out to be a negative experience he made it one of the best car buying experiences I have had. More

by Joe A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lawton Kia responded

Thank you, Joe! We’re thrilled to hear Mike turned your experience around and went the extra mile for you. We appreciate your high praise and recommendation. Enjoy your new vehicle!

July 10, 2024

Helpful all the way. I purchased 2 cars there and would recommend them to anyone More

by ruggerhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Lawton Kia responded

Thank you, ruggerhans! We're thrilled to hear that you found our team helpful throughout your car purchases. We appreciate your recommendation and look forward to continuing to serve you and others in the future!

July 05, 2024

I was given great customer service when I brought my vehicle in for an oil change More

by tbennett2806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Lawton Kia responded

Thank you, tbennett2806! We're glad you had a great customer service experience during your visit for an oil change. We look forward to serving you again in the future!

July 05, 2024

When I left my antenna was missing I have called several times promised to get a call back after the cameras were viewed. I never receive a call back More

by REBECCASANCHEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Lawton Kia responded

Dear Rebecca, I’m really sorry to hear about the missing antenna and the lack of follow-up. This is not the service we aim to provide. Please contact us directly so we can address this matter further. Your satisfaction is important to us, and we appreciate your patience.

July 04, 2024

Appreciated the help Good service finished what I needed I got what I requested completed More

by ajblevins88
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Jul 05, 2024 -

Lawton Kia responded

Thank you, ajblevins88! We're pleased to hear that you received good service and that everything was completed as requested. Let us know if there's anything else we can assist you with!

July 04, 2024

Allen was very thorough and pleasant. The entire team was kind and knowledgeable. I will return More

by DEZJOANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Lawton Kia responded

Thank you, DEZJOANDY! We're thrilled to hear that Allen and our team provided you with thorough and pleasant service. We look forward to welcoming you back in the future!

July 04, 2024

He explained things well. Only bad they forgot my new oil change sticker Very friendly More

by Ksm599
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
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Jul 05, 2024 -

Lawton Kia responded

Thanks for your feedback, Ksm599! We're glad to hear he explained things well. We apologize for the oversight with the oil change sticker. We appreciate your understanding and look forward to seeing you again soon!

June 30, 2024

Kia got my vehicle in and started on right away! They called me with every step they took. Excellent service for sure! More

by jkayp77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Lawton Kia responded

Thank you for sharing your experience, jkayp77! We're thrilled to hear that Kia provided excellent service and kept you informed throughout the process. If you need anything else, feel free to reach out.

June 29, 2024

Very communicative and helpful. Will return to the dealership for all services. Top notch work on my Sportage PHEV. More

by jared.scherff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Lawton Kia responded

Thank you for sharing your experience, Jared! We're glad to hear that you found our dealership communicative and helpful, and we look forward to assisting you with all your future service needs. Enjoy your Sportage PHEV!

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