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Lawton Kia - Service Center

Lawton, OK

4.6
1,825 Reviews

1,825 Reviews of Lawton Kia - Service Center

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October 06, 2023

Each person I spoke with was professional and kind. Allan was knowledgeable and went over everything with me. I appreciate his knowledge and professionalism More

by Brandyroberts198
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Oct 09, 2023 -

Lawton Kia responded

Thank you for your kind words, Brandy! We're pleased to hear that our team, especially Allan, provided you with professional and knowledgeable service. Your appreciation means a lot to us!

October 06, 2023

Thank you for the help! Everything was done quickly! Will be coming back again for my next car service! More

by bekahshears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lawton Kia responded

You're very welcome, Bekahshears! We're thrilled to hear that you had a positive experience and that everything was done quickly to your satisfaction. We appreciate your trust in our service, and we look forward to welcoming you back for your next car service. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

October 04, 2023

The guest bathroom needs to be kept cleaner. Also multiple times I was promised a car wash and vacuum with my oilchange and it never got done More

by Susannemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lawton Kia responded

Thank you, Susannemay, for bringing this to our attention. We apologize for any inconvenience you experienced with the cleanliness of our guest bathroom. We take your feedback seriously and will address this to ensure a better experience in the future. If you have any further concerns or if there's anything else we can do to assist you, please feel free to reach out. Your satisfaction is important to us.

October 04, 2023

This is a most impressive dealership. Very professional an treats the customers with great respect. All customrers. More

by manigaultgloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waylan Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Ibarra, Tayveon McGee, Rebecca Archuletta
Oct 05, 2023 -

Lawton Kia responded

Thank you, manigaultgloria! We're thrilled to hear that you had an impressive experience with us and felt that we treated you and all customers with great respect. Professionalism and customer satisfaction are our top priorities. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words!

October 04, 2023

Overall friendly atmosphere. Easy to communicate. effective teamwork with others. No complaints. Amazing atmosphere and attention to details in service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lawton Kia responded

Thank you, David! We're delighted to hear that you experienced a friendly and efficient atmosphere with our team. We take pride in our attention to detail and effective teamwork, and your feedback is greatly appreciated. If you ever have more feedback or need assistance in the future, please feel free to reach out. We're here to help!

October 04, 2023

Great service. Very professional and helpful. Called last minute to get a battery and the got me in with in an hour and out in 30 minutes. Thanks guys, your awesome More

by jimmandywebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lawton Kia responded

Thank you, jimmandywebb! We're thrilled to hear that you had a great experience with our service team. Providing prompt and professional assistance is our priority, and we're delighted that we could help you with your battery issue quickly. If you ever need further assistance in the future, don't hesitate to reach out!

October 04, 2023

Deborah Johns is definitely a valuable asset to Kia of Lawton. Her professionalism and kindness make her a refreshing person to deal with .We were so pleased with how quickly she schedule the repair work. More

by Teresa Sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lawton Kia responded

Thank you, Teresa! We're delighted to hear about your positive experience with Deborah at Lawton Kia. Her professionalism and efficiency are qualities we value in our team members, and we're pleased she could assist you with scheduling repair work. We appreciate your recommendation, and if you or anyone you know ever needs a new car or repairs, please don't hesitate to reach out. We're here to help!

October 03, 2023

I like the fact that they were very concerned about my situation and the fact that they gave me a loaner car and I lived out of state. Very professional thank you so much! More

by Teresea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lawton Kia responded

Thank you, Teresea! We're pleased to hear that you appreciated our concern for your situation and that we provided you with a loaner car, even though you live out of state. Professionalism and customer care are important to us, and we're here to assist you whenever you need us. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority!

October 03, 2023

Haven't bought a car so I can't speak to sales, but the customer service is good. More

by dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lawton Kia responded

Thank you, Dakota! We appreciate your feedback about our customer service. If you ever decide to explore our sales offerings or have any questions in the future, please feel free to reach out. We're here to assist you whenever you're ready!

October 01, 2023

I prefer dealing with Deborah she is very respectful and caring each customer needs concerns More

by mimiyjtaurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lawton Kia responded

Thank you, mimiyjtaurus! We're pleased to hear that Deborah's respectful and caring nature earned your five-star rating. Your satisfaction is important to us, and we're here to assist you whenever you need us. If you have any more feedback or require further assistance, please don't hesitate to reach out. We appreciate your kind words!

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