Leckner Ford of Marshall

Great price and customer service I recently bought a used 2013 civic from here. Jimmy was very knowledgeable and it was a stress-free experience. To add to the impressive service, I r I recently bought a used 2013 civic from here. Jimmy was very knowledgeable and it was a stress-free experience. To add to the impressive service, I received a call from Brittany (I think thats her name), just to make sure we were still happy with our purchase. This follow up showed that they really are concern about what we thought and made the effort to make sure we are happy. I highly recommend leckner Ford of Marshall as a place of great service. You all have made a customer for life!! Great job guys! More

Bryanna Randolf Bryanna was very pleasant on the phone. She was professional and polite and I will be recommending her to friends of mine. Thank you for your service. Bryanna was very pleasant on the phone. She was professional and polite and I will be recommending her to friends of mine. Thank you for your service. More

Friendly & no pressure experience I've bought 2 trucks from David & Tom ( the owners ). It's nice dealing with people who remember you when you come in, & treat you like a human being I've bought 2 trucks from David & Tom ( the owners ). It's nice dealing with people who remember you when you come in, & treat you like a human being. When I bought my 2nd car ( a new Fusion ) they took the time to answer all my questions, & gave me a great trade-in value on my the first car I bought from them. More

On a trip, two days before Thanksgiving, with out 1999 Mercury Mountaineer, the fuel pump 'croaked' just outside Marshall, VA. After being towed to Marshall Ford, they stored our utility trailer and got Mercury Mountaineer, the fuel pump 'croaked' just outside Marshall, VA. After being towed to Marshall Ford, they stored our utility trailer and got the vehicle right in to the garage. Steve went through his diagnostics and confirmed that it was the pump and then Chris got to work with all his contacts to try to find a replacement. (For some reason, Ford does not standardize but has a bunch of model-specific pumps.) Determining that we would have to stay overnight, Chris helped us find a dog-friendly hotel since he had out two Goldens with us. Then one of the office staff drove me all the way to Front Royal to get a rental car. With the parts delivered after noon on Wednesday, Steve got crackin' and we were on the road by 4:00PM. Thanks to everyone at Marshall and Happy Thanksgiving!!! More