My rating is based on the fact that my service advisor, Shelby Remillard, was friendly, courteous, knowledgeable, and made me feel welcomed. She explained the service being done and that which is necessary in the near future. I also had the opportunity to speak with the Service Manager, Charlie Labella, about extended warranties. He was very courteous, helpful, and provided advice related to purchasing extended warranties. Overall, my experience was very gratifying. I would definitely recommend Partyka Chevrolet to my family and friends. I looking forward to purchasing another Equinox in the future.