Lee Partyka Chevrolet Mazda - Service Center

Anthony is a great salesman and always has a bright attitude and friendly disposition. Anthony is very attentive to his customers and gives 110%! Hamden mazda is a great company to work for and I enjoy attitude and friendly disposition. Anthony is very attentive to his customers and gives 110%! Hamden mazda is a great company to work for and I enjoy being here very much! More

Just want to thank Eddie in sales/management & all connected with service. Had an issue that didn’t turn out as bad as it could have. But they all had my back. Big shout out. Earned my service & f connected with service. Had an issue that didn’t turn out as bad as it could have. But they all had my back. Big shout out. Earned my service & future sales with the way they helped me today. Happy Holidays! Lou Reda. Love my Car More

I recently had the worst experience ever with this dealer. I had some problems with my truck and decided to have it towed to this particular dealer for repairs. However, the communication at the deale dealer. I had some problems with my truck and decided to have it towed to this particular dealer for repairs. However, the communication at the dealer was absolutely terrible. They never bothered to send me a diagnostic report of the problems, and instead, verbally stated that it would cost $15,000.00 to fix. Naturally, I requested them to provide me with a written estimate before proceeding with the repairs. But imagine my surprise when, after two months, someone from the dealer called me and asked me to pick up my truck without providing the estimate. So, I reminded them that I was still waiting for the estimate. Then, on the same day, another person called me and told me that the cost had skyrocketed to $43,000.00! Yes, you read that right, a whopping forty-three thousand dollars! Obviously, it became clear that they were just trying to blow me off and take advantage of the situation. And to add insult to injury, they want to charge me $500 for an oil change when my truck needs repairs worth $43k! I never authorized this service, and why on earth would they change the oil of a truck that needs expensive repairs? I felt the need to share this with you so that you can avoid such a terrible experience if you ever encounter a similar situation. Take caution when dealing with this particular truck dealer! More

Very poor service. I had dropped off my vehicle for service and was told it will be done by end of day. Trusting the dealership I went on my way and waited for a call. I had dropped off my vehicle for service and was told it will be done by end of day. Trusting the dealership I went on my way and waited for a call. No one call or texted me regarding my vehicle. I tried contacting the dealership service department and it was closed before the closing time. I tried several times to contact the sales department to see if they can help. They were not helpful especially the general manager. Very uncaring and unhelpful. It is apparent that they lack the common sense of notifying their customers. Poor service department and very poor communication with their paying customers. I do not recommend Hamden Mazda. More

I Have been going to Partyka for many years. My mom bought 2 cars there in the 1960s. I am on my 3rd lease from them, I have had a few problems , but they were always resolved promptly. On my la My mom bought 2 cars there in the 1960s. I am on my 3rd lease from them, I have had a few problems , but they were always resolved promptly. On my last service I was told of an oil leak. So they put in the leak detection fluid in. And was told to bring back after 1000 miles. Which was done today. Dropped off at 930am. At 1130 called to see how it was going. Car wasnt even on lift yet. They told me it was next in line. I have been making appointments for the last 9 years ,the same way and they always do prompt service. Spoke to "Service manager", he said it was a drop off, whatever that means. I had an 930 appointment and I figured it would be looked at at least by 10. Asked to speak to General Manager, but instead was speaking to Gary the service manager. We both lost are temper, Gary has no managerial skills, people skills or service skills. He was more focused on the previous survey I had given. When my brake pads grew 2 millimeters in six months. They were 5 millimeters in August and seven millimeter's last service. We also hashed out some other discrepancies from my last service. Finally spoke to Zerman the General Manager. We spoke for awhile and came to an amicable conclusion, It was obvious to me that he was proficient at his occupation and very knowledgeable. I will be turning in this lease in November. I will give Partyka a chance on my next lease. Hopefully Gary finds a more suitable occupation for himself. More

Awesome service department! Definitely recommend Ty was great and will be back again . Thanks you so much TY Definitely recommend Ty was great and will be back again . Thanks you so much TY More

This dealership is brutal. I brought my Chevy truck 2 times to have work done. Both times my truck was there for over 3 weeks. They do not communicate with you at all. You have to call them to find out t times to have work done. Both times my truck was there for over 3 weeks. They do not communicate with you at all. You have to call them to find out the progress on your vehicle constantly. They always have some answers to keep you at bay. Recently I brought my truck 3 plus weeks later and 1,000 dollars down and I left the lot with my air bag and seat belt light on the dash board, and a empty gas tank. When I called to tell them they would not fix the problem,they said the light was not on when they turned the car over to me. Not only is this Ethically wrong,this is Fundamentally wrong on so many levels. If you let someone leave your lot with your airbag light on that means is not working properly if Incase of on accident if air bags don’t deploy it could be deadly and they told me they would not do anything to correct the problem. Why would anyone want to do business with a company that doesn’t have your safety I’m mind. Please think very carefully before doing any business with this company. More

Poor customer service and no call backs I was never called to bring the car in after my insurance submitted the claim, after a week of waiting I had to call them. My car sent there day after I was never called to bring the car in after my insurance submitted the claim, after a week of waiting I had to call them. My car sent there day after day waiting for an estimate that took a week to get. I was told each day that it would be done that day and they would call me with the details but they never called and I again had to follow through. I was told my car would be fixed in one week, almost 4 weeks later I'm still waiting. I never received any updates despite them telling me they would call me. Every single time I had to call them or call my insurance company who would call them to find out what was going on. All of this is extremely poor service and left me unbelievably disappointed and constantly wondering what was going on with my vehicle. I have no intention of using this company again for this type of service. More

customer service Both Charlie Labella service manager and Joseph Gallagi general manager put in a great amount of effort to resolve my issues with my brand new 2019 C Both Charlie Labella service manager and Joseph Gallagi general manager put in a great amount of effort to resolve my issues with my brand new 2019 Chevrolet Equinox. It took almost seven weeks for General Motors to find the problem and install the part responsible for the malfunction. I highly recommend Partyka Chevrolet to all my friends. More