Awful dealership to work with. The pre-installed pinstriping that was applied to the car before I ever dealt with them ended up damaging the paint underneath. They refuse to fix the paint that they damaged, only offering to bandaid it with more striping. This is after forcing me to reschedule my first service appointment because "our paint guy isn't here right now." Didn't offer to take it in and offer a loaner while they looked at it or anything. Currently the paint issue has been reported to VW Corporate and my case was escalated to a regional case manager. I have also filed a complaint with the BBB. The car is a lease, so if I choose to turn it in at lease end, they will simply be attempting to resell a car with unreported paint damage and depreciation to a new unwitting customer.