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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,443 Reviews
Call Service Center (844) 510-2624

1,443 Reviews of Lehigh Valley Honda - Service Center

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April 24, 2024

Could not be MORE pleased. Brought car into Express to have tire sensor checked and tires checked before trip. Jack was so courteous and pleasant and had the car run thru multi More

by mimigilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Alleshouse
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Helpful
April 24, 2024

I recently had a fantastic experience at Lehigh Valley Honda for my 90,000-mile service. I had an appointment with Sam, and he was absolutely wonderful! Sam is a true asset to their team. He was friendly More

by Nbrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2024

Reception and service were very satisfactory. However , charging 84+ dollars for an oil change that included a 10$ coupon off the total is not likely to get me back in again. More

by djhconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Lehigh Valley Honda responded

We appreciate your feedback and are glad to know that you found our reception and service satisfactory at Lehigh Valley Honda. We understand the concern about pricing, and we'll take it into consideration as we continually work on improving our services. Thank you for your review!

Helpful
April 23, 2024

Easy to do business with them. Shuttle service via Lyft makes it easy to get to and from the dealership. More

by bruce.kyle.dawson
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 22, 2024

Good and fast service when I came in for oil change and car inspection. Thank you More

by Ebollin0442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James,Copek
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Apr 22, 2024 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

Helpful
April 21, 2024

Very good & helpful wouldn’t hesitate to go back at all my type r left feeling new More

by Solechaser1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 22, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your thoughts on working with Logan and our team. We're glad to hear we delivered such a great experience!

Helpful
April 21, 2024

It was a last minute decision to get an oil change before my daughter headed back to school. Honda express service accommodated our time line. They got her in out and at a great price. More

by stephen.colaiezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lehigh Valley Honda responded

Stephen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
April 21, 2024

Samantha Rodriguez helped me. Customer service was excellent. I was there for oil change and it was very quick. Waiting area was very clean and equipped with phone chargers. It wa More

by Hiren Mistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rodriguez
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Apr 22, 2024 -

Lehigh Valley Honda responded

Thank you so much for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lehigh Valley Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
April 20, 2024

Good service and done quickly when I needed it that’s all I needed so thanks More

by jrdeurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 22, 2024 -

Lehigh Valley Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again.

Helpful
April 20, 2024

Great experience. .love the new service department and waiting room..Sam was great as usual More

by littlenancy1234
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lehigh Valley Honda responded

Nancy, It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

Helpful
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