Brendan has been an absolute pleasure to work with. He is friendly, patient and personable. He made the car buying process a breeze and was honest and forthcoming from the start. It is clearly important to him that he provides outstanding customer service. He has been great at communicating with us since buying the car and responsive to any questions or issues we’ve had. We had a less than stellar experience at another BMW dealership in VA where we felt all the employees we interacted with were being dishonest and shady. Our experience with Brendan and Leith BMW was the exact opposite and they will have us as customers for life.