Leith Chrysler Jeep

Great Car Buying Experience Had a great shopping experience with Victoria. We laughed a lot and there was no pressure to buy, I told her my budget and what I was comfortable with Had a great shopping experience with Victoria. We laughed a lot and there was no pressure to buy, I told her my budget and what I was comfortable with paying and she worked with the finance team to get me where I needed to be and found me lots of incentives to stretch my buying power. Definitely a much better experience than I had with my previous vehicle purchase at another dealership in Raleigh back in 2015. I love my new Jeep Compass, I feel swanky in Charlotte (thats my cars name). Ask for Victoria when you go in, super chill and easy to talk to. Definitely kept my anxiety down during the process. I am not scared of much but car shopping is definitely at the top of the list and she made it easy! More

Excellent Experience I had an excellent experience with Leith Chrysler Jeep. In particular, I really enjoyed working with Quincy as he made it a great transaction experie I had an excellent experience with Leith Chrysler Jeep. In particular, I really enjoyed working with Quincy as he made it a great transaction experience. More

Grand Cherokee Jeep Mr. Bob Martins was our sales rep. He was awesome. I have never experience such great customer service in dealing while purchasing a vehicle. Mr. Mart Mr. Bob Martins was our sales rep. He was awesome. I have never experience such great customer service in dealing while purchasing a vehicle. Mr. Martins make sure that we understood every step until the very end. I would refer Mr. Martins to anyone interest in buying a vehicle. He is a great access to the company. I truly enjoyed working with him. More

They really worked hard to insure I got a great deal On a lark I visited the dealership to inquire about trading my Jeep Grand Cherokee in on a 2018 Grand Cherokee. They spent a good deal of time showin On a lark I visited the dealership to inquire about trading my Jeep Grand Cherokee in on a 2018 Grand Cherokee. They spent a good deal of time showing me the available vehicles and provided a very thorough test drive where I got to experience the ride under every kind of condition, stop and go through highway speeds. After some negotiation I was driving home in a 2018 Grand Cherokee that was completely cleaned and polished with a full tank of gas. Like I said I was not intent on buying a vehicle but after working with Bob and their finance office I just had to accept the deal. They worked very hard to make me a new vehicle owner and I ended up with a great deal. More

Highly recommend I would like to highly recommend that you go to this dealer, I had a fantastic sales person named Julie Chasse. She was great to work with, made me fe I would like to highly recommend that you go to this dealer, I had a fantastic sales person named Julie Chasse. She was great to work with, made me feel like she was looking out for my best interest. More

Great service Julie was great to work with. She really went the extra mile to help me out and find the best Jeep for me. I appreciate her hard work. Julie was great to work with. She really went the extra mile to help me out and find the best Jeep for me. I appreciate her hard work. More

Good Service I received wonderful service at this dealership. Demond Hilliard was very knowledgeable in all things JEEP. He bent over backwards to help us get the I received wonderful service at this dealership. Demond Hilliard was very knowledgeable in all things JEEP. He bent over backwards to help us get the auto we wanted. More

Professional Staff - Disconnected Departments Staff members from each department were helpful and professional, especially the Sales Manager. Our salesman, Matt, also made sure our needs were met Staff members from each department were helpful and professional, especially the Sales Manager. Our salesman, Matt, also made sure our needs were met. There did seem to be more of a disconnect among the departments (sales, finance, service, detailing) than was apparent at the Johnson Lexus dealership. It was as if we were dealing with four different dealerships at times in regard to questions we had. . More

Family Atmosphere Awesome dealership...I test drove my Jeep on Saturday due to comments I had I told my salesperson that I would back on Wednesday. When I arrived they Awesome dealership...I test drove my Jeep on Saturday due to comments I had I told my salesperson that I would back on Wednesday. When I arrived they had the Jeep pulled up. We went in did the paperwork and was out in less then 2 hours...Thanks Devin and Jacob More

The most crooked dealer I have ever experienced I took my car to the Leith Jeep Chrysler dealer on Capital Blvd. on Friday May 12, 2017 for the analysis and repair of the cause of the check engine I took my car to the Leith Jeep Chrysler dealer on Capital Blvd. on Friday May 12, 2017 for the analysis and repair of the cause of the check engine light being on. I dropped off my car at the dealership around 9:00 am because the check engine light came on and the car would shut off on its own. At around 3 pm same day the service manager Jay Peters called and said it was the Crank Sensor needing replacement and based on the cost he quoted ($270 parts & Labor) I approved the repair. He called 1 hour later and said that the bad sensor has caused damage to one coil and that he will contact me when they figure which one. I did not hear anything else rest of that day. The next day I call to find out Jay peters and the mechanic that worked on my car are both off duty and my car needs to be kept at the dealer over the weekend and on Monday. After complaining that I have to go to work on Monday another manager offers a loaner vehicle so I go and pick one up. On Monday I leave two messages for Jay Peters and one for his manager Bill Lewis. I get no returned calls from either one. Tuesday mid-day Jay Peters finally calls and says my car needs a new computer (quotes $1000 for the part and around $500 for labor) and no mention of the coil issue or anything else. So already having trust issues, I ask him to put my car together the way it was and I will pick it up. Wednesday morning I pick up my car and notice my stereo is not working. I take it back to the shop and Jay Peters acting all surprised takes the car back into the shop. One hour later the car is brought out and my keys are returned so I get in and the stereo is still not working. When I approach Jay Peters again he claims that the Radio has been the cause of all the issues I been having and that since it is not an original equipment and after-market stereo (Kenwood) they don't take responsibility for its damage. I speak to the manager Bill Lewis and he takes the same position so I leave with my car. I have been driving my car without the suggested computer repair ($1500 estimate) for a week now with absolutely no problems. I believe the dealership is responsible to refund me for the cost of my stereo ($200) plus installation ($50) as my unit worked when I took the car in. More