I bought my atlas in October 2017. It is now January 2018, and I happened to notice a piece missing on one of the captains chairs. I ran into my sales associate, Freddie Joseph, and let him know about this. He immediately came over to my vehicle, took pictures of the problem, and shortly after called me to let me know that a new piece would be ordered and I would not be charged. Both Leith Volkswagen and Freddie Joseph go above and beyond the call of duty to help their customers and to make sure vehicles they sell work perfectly!