They really are awful, money grubbing, scammers. Be careful!
I called in the morning and asked them if they had any 2008-09 Ford Escapes on the lot because I was looking to buy one. They put me on hold for FIVE MINUTES to come back on the line and say..."yes we do." That should have been my first sign. It took a sales associate five minutes to find a 2008 Ford Escape on the lot... come to find out, you can see them from the window where the horrible sales associate was sitting. (Incompetence #1) Then, I asked if they had any white ones. He said "Hold on let me check"...*waiting time* Then, he said he did and that it was priced at 19,900. So, I, eagerly wanting a new car wanted to go check it out.
After arriving, I test drove it and proceeded inside to price it. It took this manboy at least 5-8 minutes to do everything!(Incompetence #2) He came to the desk and showed me the asking and "FINAL" price...21 grand and change for a USED FORD ESCAPE! I can buy a new one for that much! I told him that he said 19 on the phone and he became confused and left the desk again. He came back like I said, a good 5-8 minutes later and had a new price, the "REAL" price that was set which was 19,700. No negotiation. We all know that dealerships over price used cars but are usually willing to negotiate. Not these guys, they want to take you for all your worth! Next, he and another trade-in appraiser proceeded to play in my car for ten minutes checking it out. When he returned he said that they did not know the price of my trade in yet until the "Specialist" figures it out. We sat there for another 10-15 minutes while my soon to be father-in-law gave him a hard time for the over priced car he was trying to sell me. After my F-I-L asked him why it was taking so long to price a trade-in and why the car we were trying to buy was so over priced the salesman got up and left for another 5 minutes and returned. They did not lower the price of the Escape but had decide my car was only worth 400 dollars... 400 DOLLARS!?!?! I just put new tires on my car worth 300 dollars! Swine. We walked out as soon as they had the balls to over price their car, but low ball my car.
It is truly amusing to me how this dealership thinks its okay to jack up their prices claiming that "it's got a sync system, has had its tires rotated and a 110 point inspection." which in their mind justifies that 5 grand over price. My 2001 Nissan Altima has a new stereo-system with sony xplod speakers, two new tires, and a air freshener, you should give me 10 grand for it! Idiots.