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Lexus Escondido

Escondido, CA

4.4
861 Reviews

1205 Auto Park Way

Escondido, CA

92029

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861 Reviews of Lexus Escondido

April 12, 2022

Lexus Escondido delivers top of the line customer service each and every time I take my vehicle in for service. Their concern for my safety and ensuring my car is running in tip-top shape is unparalleled by More

by SHEILA.COBIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado, Aaron Serrano
Apr 13, 2022 -

Lexus Escondido responded

Hello Sheila, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 11, 2022

Clean , people are considerate and pleasant. My advisor Bailee, took time to explain what I needed and all were done while I waited. During my wait, they gave me a coupon to have lunch. That too More

by Judy Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Apr 11, 2022 -

Judy Ann responded

A very good experience, thanks!

April 11, 2022

Selena my sales associate was very patient and understanding and was able to give me a good deal on my vehicle I appreciate how hard she work. Thank you More

by GILLBARRAGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salina Luevano
Apr 11, 2022 -

Lexus Escondido responded

Hello GILLBARRAGAN, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Congratulations and thank you for giving us an opportunity to earn your business. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 11, 2022

Everything was handled smoothly and quickly. All communication was responded to without delay and the answers were helpful More

by roberthain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek
Apr 12, 2022 -

Lexus Escondido responded

Hello roberthain, Thank you for kindly taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future as well. Have a wonderful rest of your week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 11, 2022

Service agent Adam is friendly, listens, he is an excellent communicator, provides clear recommendations and great recommendations. Adam keeps me appropriately informed of service progress. More

by PREINDOLLAR5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smidt
Apr 12, 2022 -

Lexus Escondido responded

Hello PREINDOLLAR5, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 11, 2022

Bailee is an excellent service representative and always communicates well regarding what service is being done, additional concerns and completion time. He’s always friendly and welcoming. The loaner d More

by cindys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Apr 12, 2022 -

Lexus Escondido responded

Hello cindys, Thank you kindly for taking the time and sending us your feedback, we sincerely appreciate you. We are happy to know that Bailee took good care of you and our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 10, 2022

It is a pleasure to do business with a very professional, organized, well ran, dealership. More

by terryallen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Smith, David Alvarado, Vanessa Santana
Apr 11, 2022 -

Lexus Escondido responded

Hello terryallen2, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 10, 2022

This is my 2nd purchase from Lexus Escondido and while many of us are discouraged buying a car, this dealership makes the process simple. They don’t add ridiculous markup and do their best to make the buy More

by dwong6566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boone, Ian Jaffe
Apr 11, 2022 -

Lexus Escondido responded

Hello dwong6566, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional, honest and helpful. Congratulations and we thank you for giving us an opportunity to earn your business and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manger, lsmith@lexusescondido.com

April 10, 2022

Respectful , polite , explains things. Kind . Knowledgeable . Streamlined systems . Everyone seems to get along and are happy to be there. I am comfortable continuing w/ my service there e More

by MINDILANDRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek, Robert Averill
Apr 11, 2022 -

Lexus Escondido responded

Hello MINDILANDRY, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here is professional, friendly and helpful and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

April 09, 2022

We were on our way home from out of town and en route, saw a Lexus UX on the freeway and decided to stop and see what this car looked like up close and personal. While this particular model did not fit th More

by Nikki Sealey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Gstrein, David Mayer, Patrick Garland
Apr 12, 2022 -

Lexus Escondido responded

Hello Nikki, Thank you kindly for taking the time and sending us your feedback. We are happy to know that our team here took good care of you. Congratulations and thank you for giving us an opportunity to earn your business. Have a wonderful rest of your week. Enjoy your new car and please do not hesitate to reach out to me if you need anything. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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