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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
6,839 Reviews
Call Service Center (954) 443-2020

6,839 Reviews of Lexus of Pembroke Pines - Service Center

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April 19, 2024

I had the absolute best experience in my last visit Excelent customer service Great attention More

by VIVIANAMPARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro, service consultant
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Helpful
April 18, 2024

very completed and professional. I received very good service. I hope continue like that. Very quick More

by Juan Carlos Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 18, 2024 -

Lexus of Pembroke Pines responded

We are so happy that our Lexus of Pembroke Pines team earned your five stars. Thanks, Juan!

Helpful
April 18, 2024

Lexus of Pembroke Pines has outstanding service. From the person who explains to you what type of oil or service your car needs to the cashier who took the payment. More

by KATA143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know you had an outstanding service experience at Lexus of Pembroke Pines! Our team is dedicated to providing top-notch assistance from start to finish. Thanks for the review!

Helpful
April 18, 2024

Lexus of Pembroke Pines strives to be the BEST always. It has excellent customer service. More

by KATA143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
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Apr 18, 2024 -

Lexus of Pembroke Pines responded

Thanks a ton for the terrific feedback! See you next time at Lexus of Pembroke Pines - we look forward to serving you for miles to come!

Helpful
April 18, 2024

I was pleased with the courteous and efficient service. Having access to a rental car was very helpful. More

by TARAK.RAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (five stars)
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Apr 18, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you found our service efficient and courteous at Lexus of Pembroke Pines. We understand the convenience a rental car can provide, happy we could assist!

Helpful
April 18, 2024

Very honest dealership. I have been to other Lexus dealerships and I feel they are only interested in me spending more money. More

by ELISASCHULZ20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Correa
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Apr 18, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you found our team at Lexus of Pembroke Pines honest and helpful. We always strive for transparency in all we do, so it's great to see that reflected in your experience!

Helpful
April 18, 2024

Excellent service was fast and excellent Will recommend Lexus of Pembroke Pines anytime ….. service is right to the point More

by VALERIO_RAFAELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

Jeff was very kind and understanding! He was attentive and knew how to help! It was a great experience! More

by MRSBRIJANAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in service
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Helpful
April 18, 2024

Great sercice super fast. Service agent Sebastian is very friendly excelente customer service. Thank you so much More

by SANDRA.L.CHACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian, Mejia
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Helpful
April 17, 2024

Need John Steigle. My starter made a noise and I came to check it out. I felt insignificant. I have an A&P Aircraft Mechanic License and an FCC License, but I was no More

by AAHAHA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Correa
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Helpful
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